Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Overview
Newly-hired faculty and staff, newly-admitted and prospective students automatically receive a username, or PirateID, when their ECU account is created. The user activates the PirateID account, creates a unique, secure, 15-character password following ECU criteria and sets up multifactor authentication for accessing ECU resources.
Alumni accounts also follow required password reset criteria.
PirateID accounts for users who perform unpaid services for ECU that require a Banner ID like adjunct/non-paid faculty, visiting students, volunteers and some contractors are requested through the Unpaid Affiliate Account request.
Related Links
User and alumni password/account authentication management:
Available To
Faculty, Staff, Students, unpaid affiliates, retirees, alumni
Get Started
Once you receive your PirateID and activation instructions, new users or new alumni create a secure password and set up account authentication.
Features and Benefits
Use the passphrase maintenance portal to:
- Reset a password.
- Unlock your account. Accounts lock after three unsuccessful login attempts.
- Activate a NEW PirateID account.
Alumni log in to the Microsoft 365 SSPR account settings for password resets and account authentication.
Service Availability
Both password maintenance portals are available 24/7.
Fees
No fees are associated with this service.