Voice, Email & Conferencing

Topics include ECU email, listserv commands, the Cisco Call Center, telephone instructions and conferencing information.

Categories (4)

Email

Learn more about your ECU email

Conferencing

Webex, Teams, Jabber and other web conferencing solutions.

Call Center

Cisco Finesse Call Center software for help desk employees.

Listserv Mailing Lists

Commands and other information for email groups like ECU Announce.

Articles (2)

Voicemail System Features

Check and manage your voice mail.

VoIP Telephone Basic Features

All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP), which allows voice calls over an internet connection. This article lists the phone's basic features.