FAQ - Spirion Identity Finder

Am I required to install Identity Finder?

How can I search for credit card (PCI) information?

How can I search for HIPAA information?

How do I reset my profile password?

How do I search for sensitive data?

What are AnyFind, MultiFind and OnlyFind?

What can I do with information that Identity Finder locates?

What happens when Identity Finder locates incorrect PII?

What information does Identity Finder locate?

What is Identity Finder?

Where can I find Identity Finder?

Where can I find more information about using Identity Finder?

Where does Identity Finder search on my computer?

Who sees the results of a scan?

Why is East Carolina University using Identity Finder?

 

Am I required to install Identity Finder?

There is no requirement to install Identity Finder, but it is a tool we offer to help comply with policy so we encourage faculty and staff to install and use it.

How can I search for credit card (PCI) information?

PCI-protected information may be located using Identity Finder’s MultiFind technology, and selecting PCI Information. More information can be found using the following links:

How can I search for HIPAA information?

HIPAA-protected information may be located by selecting Health Information as one of the file types that Identity Finder searches. More information can be found using the following links:

How do I reset my profile password?

The Identity Finder client application provides the ability to save settings, configuration information and sensitive data across sessions through the use of a profile password. It is not possible to recover a lost password; however, it is possible to delete a profile and create a new one. When the profile password is created, that password is used to encrypt the profile. The profile password is not stored anywhere and therefore if it is lost or forgotten, then all of the information in the profile will be lost. The following data will be lost when deleting a profile:

  • Custom folders
  • Remote computers
  • Authentication credentials
  • OnlyFind Identities
  • Ignore list entries
  • Password Vault entries
  • Database connection information
  • Websites list

How do I search for sensitive data?

You can customize the search by choosing options on the Identities ribbon and Locations ribbon.

What are AnyFind, MultiFind and OnlyFind?

Start the AnyFind search by clicking the appropriate identity types on the Identities Windows ribbon. Identity Types are the various PII that might be located on your computer.

OnlyFind allows you to search for a specific individual’s specific personal information rather than anyone’s information. For example, instead of finding all numbers with the SSN format, you specify the unique SSN.

MultiFind is Identity Finder’s advanced, proprietary technology that automatically searches computers for various identity types together in a single location. MultiFind is a way to require AnyFind Identity Types to be dependent on each other.

What can I do with information that Identity Finder locates?

To remove sensitive data found during a scan:

  • Delete the data from the file.
  • Delete the file.
  • Seek approval from the Identity Theft Protection Committee (ITPC) if it is determined that Personal Identifying Information (PII) or SSNs are required for business purposes. Email ITPC@ecu.edu for instructions. The ITPC’s website is located at http://www.ecu.edu/ssnresource.
  • Contact the IT Help Desk for assistance at 252.328.9866 | 800.340.7081.

What happens when Identity Finder locates incorrect PII?

Sometimes Identity Finder will flag data that is not PII. This is known as a “false positive.” When this occurs, select Ignore to keep the data and prevent Identity Finder from accidentally locating it again.

What information does Identity Finder locate?

Identity Finder can locate the following Identity Types on your computer:

  • Social Security Numbers
  • Credit Card Numbers
  • Passwords
  • Bank Account Numbers
  • Driver’s License Numbers
  • Dates of Birth
  • Phone Numbers
  • Other (using pattern matching)

What is Identity Finder?

Identity Finder is a program that searches and removes Personally Identifiable Information (PII) such as credit card, social security, and bank account numbers from your computer. The removal of this information can help to drastically reduce the risk of identity theft, which can be very costly to you and the university. There is no charge to ECU faculty and staff interested in using this program.

Where can I find Identity Finder?

Identity Finder can be downloaded from the ECU Download Center. Both Windows and Mac versions are available.

Where can I find more information about using Identity Finder?

Help with using the Windows software can be found here: http://www.identityfinder.com/Help/Client_Win Help with using the Macintosh software can be found here: http://www.identityfinder.com/Help/Client_Mac

Where does Identity Finder search on my computer?

Identity Finder can find the PII on the following locations:

  • Computer files
  • Email
  • Web browsers
  • Windows registry

Who sees the results of a scan?

Scan results are only seen by you and will remain on your computer. If you need assistance locating the results of a scan, please contact the IT Help Desk.

Why is East Carolina University using Identity Finder?

To adhere to the North Carolina Identity Theft and Protection Act, ECU is offering Identity Finder to locate and secure sensitive data on computers and servers so that it is not left vulnerable to potential identity theft.

Details

Article ID: 67220
Created
Wed 6/12/19 3:53 PM
Modified
Tue 10/27/20 12:41 PM