FAQ - Kronos Timekeeper

Do I need to do anything to my computer to use Kronos?
For assistance with problems not addressed in this FAQ:
How can I find out if I will use Kronos when my department goes live?
How does Kronos work?
How will I access the system?
How will Kronos benefit the university?
I am already on Kronos. Where can I find help with tasks I complete in Kronos?
If I am a 12-month faculty member, what will I have to do in Kronos?
If I am a permanent non-exempt employee, what will I have to do in Kronos?
If I am a student employee, what will I have to do in Kronos?
If I am an exempt employee (SHRA/EHRA), what will I have to do in Kronos?
If I am an SHRA/CSS temporary employee, what will I have to do in Kronos?
What is Kronos, and who will be using it?
When will my department "go live" on Kronos?
Who is implementing Kronos? How are decisions made?
Who is using Kronos now?
Why is ECU using Kronos?
Will Kronos training be offered? How will I know what to do?

Do I need to do anything to my computer to use Kronos?

  • Kronos is a web based application
  • Application is accessed on a workstation with internet accessing, using a URL in a web browser with the Adobe Flash Plug-in.
  • Any computer with Internet Access and these programs/configurations will be able to get to ECU’s Kronos Production Environment.
  • The browser used must support Flash.
  • You may find that Chrome is slightly faster at accessing Kronos than other browsers.
  • Mobile devices (iPad, Android Table, Smartphone) do not have access.

For assistance for problems not addressed in this FAQ:

Current Kronos users with an issue should contact their department Kronos Super Admin who may escalate issue to the ITCS Help Desk.

Please use this link to submit a Kronos Help Desk ticket through the IT service request system:
https://ecu.teamdynamix.com/TDClient/Requests/ServiceCatalog?CategoryID=4247

For general Kronos Project questions or information, please email the ECU Kronos team at kronos@ecu.edu.

How can I find out if I will use Kronos when my department goes live?

Specific employee groups have been identified for inclusion in Kronos. To determine if you will be using Kronos, determine your employee type. One way to find this is by logging on to PiratePort. Click the employee profile icon (top left). Find your employee type under “Employment Information” next to “empl class.”

To view employee types that will be using Kronos, please view the Project Scope document (see attached file).

How does Kronos work?

Banner passes information to Kronos for each employee. Banner will remain the system of record for employee and job information. Kronos will use information from the employee and job records in Banner (Employee Class, FTE, Leave Category, Years of Service, and Effective Dates) to determine the appropriate Pay Rules and Accrual Profiles in Kronos. An interface runs each day from Banner to Kronos to add and update employee information. Employees maintain their Kronos Timecard by recording time and/or requesting leave to reach expected weekly hours. Managers evaluate and resolve any “exceptions” or timecard problems each day. Managers approve Requests for time-off as needed. At the end of the pay period, both the employee and manager approve the timecard. The Departmental Super User must Sign-off the card to close the period. Payroll will collect data for the closed pay period and use it when processing payroll.

How will I access the system?

Nonexempt employees may access punch recording features via Kronos time clocks and Kronos Timestamp (see images below). All employees may access timecards and leave balances (if applicable) via a workstation with ECU network access.

Kronos Time Clock

Kronos Timestamp

Kronos Time Clock

How will Kronos benefit the university?

Kronos will allow reduction in costs, improvement in technology, utilization of employee self-service tools, real-time flow of information, and support of the university’s paperless initiatives.

I am already on Kronos. Where can I find help with tasks I complete in Kronos?

There are Kronos training documents that can be found at: www.ecu.edu/cs-admin/HumanResources/Kronos-Training-Documents.cfm. 

If I am a 12-month faculty member, what will I have to do in Kronos?

12-month faculty members will track leave, approve and submit timecards each semi- monthly pay period.

If I am a permanent non-exempt employee, what will I have to do in Kronos?

Permanent nonexempt employees will log time in and out at the start of each day’s shift and at lunch using a timeclock or workstation with Kronos Timestamp. In addition, permanent nonexempt employees may record non-regular hours or premium pay types, request time off, track leave, and will approve and submit timecards each semi-monthly pay period.

If I am a student employee, what will I have to do in Kronos?

Student employees will log time in and out at the start of each day’s shift and at lunch using a timeclock or workstation with Kronos Timestamp. In addition, employees will approve and submit timecards each semi-monthly pay period.

If I am an exempt employee (SHRA/EHRA), what will I have to do in Kronos?

Exempt employees will track university earned or granted leave, record certain non-regular hours, approve and submit timecards each semi-monthly pay period.

If I am an SHRA/CSS temporary employee, what will I have to do in Kronos?

SHRA/CSS temporary employees will log time in and out at the start of each day’s shift and at lunch using a timeclock or workstation with Kronos Timestamp. In addition, employees will approve and submit timecards each semi-monthly pay period.

What is Kronos, and who will be using it?

All employees who track hours worked, leave taken, or both, will use Kronos.

When will my department "go live" on Kronos?

Please review the attached project timeline PDF file.

Who is implementing Kronos? How are decisions made?

The Kronos project is sponsored by Sara Thorndike, Vice Chancellor for Administration and Finance and supported by an Executive Steering Committee. Steering Committee membership includes representation from across campus and incorporates employees at a variety of levels within the university.

Ownership of the system resides in the Department of Human Resources under Kitty Wetherington, Associate Vice Chancellor for Human Resources, with ownership for pay-related system components belonging to Payroll. Payroll resides within Financial Services under Dee Bowling, Associate Vice Chancellor for Financial Services.

Who is using Kronos now?

Currently ECU has 7400 Kronos users spread across all nine divisions in the university.

Why is ECU using Kronos?

With an increase in state and federal legislation and compliance concerns related to wage and hour rules, it is in the best interest of the university to standardize and automate time and leave-keeping functions. To assist in this standardization and automation, ECU purchased Workforce Timekeeper from Kronos Incorporated, a proven leader in workforce management. This software package has been adopted by the university as the time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. Kronos is expected to provide university employees an efficient, effective tool for tracking, paying and reporting these key employee data values.

Will Kronos training be offered? How will I know what to do?

Kronos training will be offered! Training will be scheduled around each department’s “Go Live” date. In addition, Kronos training materials are available online at www.ecu.edu/cs-admin/HumanResources/Kronos-Training-Documents.cfm.

Details

Article ID: 67222
Created
Thu 6/13/19 12:26 PM
Modified
Fri 1/31/20 1:12 PM

Related Articles (1)