Email Cached Mode

Faculty and Staff

On-campus Outlook email operates in "cached" mode. A copy of the user's Exchange account (inbox, sent items, calendar, etc.) is periodically downloaded to the user's computer to synchronize with the server account.

Benefits of Operating in Cached Mode

  • Work offline if the network loses connectivity. New messages are held in the Outbox. Once network connectivity is restored, the new emails are automatically sent. Remember that you won't receive new messages if working offline.
  • Desktop productivity tools, such as Windows Desktop Search, are faster and more useful because they search the mailbox copy stored on your local (office) computer.

How can I tell if I'm working offline or connected to the mail server?

Your connection status is indicated in the bottom of your Outlook window.

  • Connected to: Microsoft Exchange
  • Disconnected: Working Offline

How do I switch between online/offline?

From the Outlook ribbon, click the Send/Receive tab. Then, click the Work Offline icon in Preferences.


Article ID: 67358
Tue 10/15/19 2:56 PM
Mon 3/22/21 3:04 PM

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