- Knowledge Base
- Communication Conferencing Collaboration
- Microsoft Teams
Recent feature updates for Microsoft Teams.
- Knowledge Base
- IT Accessibility
According to the ECU Video Captioning Requirements, video content publicly available on the ECU website must contain closed captioning.
- Knowledge Base
- IT Accessibility
Educational resources, technologies, software, websites and other materials must comply with accessibility standards to help all users participate and succeed.
- Knowledge Base
- Teaching - Learning
- Canvas & Integrated Tools
This article provides a list of all LTI and Publisher tools available in Canvas along with links to set up and support resources.
- Knowledge Base
- Hardware Software Storage
- Storage
- OneDrive
Find your OneDrive answers here.
- Knowledge Base
- IT Accessibility
Design accessible event announcements using these guidelines.
- Knowledge Base
- IT Accessibility
- IT Purchase Accessibility Review
A VPAT (Voluntary Product Accessibility Template), is a standard format for vendors to report the accessibility of their products.
- Knowledge Base
- IT Accessibility
- IT Purchase Accessibility Review
Some technology products are exempt from the 508 requirements for accessibility, or you may request an exception. See these requirements.
- Knowledge Base
- IT Accessibility
- IT Purchase Accessibility Review
Use these criteria to ensure the accessibility of a software you intend to purchase.
- Knowledge Base
- IT Accessibility
- IT Purchase Accessibility Review
An EEAAP describes how the institution will provide "equally effective alternative access" to information or services provided by a technology that is less accessible or not accessible to students with disabilities. This article explains the process.
- Knowledge Base
- IT Accessibility
Closed captioning benefits, resources and how-tos.
- Knowledge Base
- Communication Conferencing Collaboration
- Cisco Webex
- Webex for New Users
New to Webex Meeting? Start here.
- Knowledge Base
- Communication Conferencing Collaboration
- Cisco Webex
- Webex for New Users
The Webex desktop app for your macOS or Windows computer. Also includes Outlook productivity tools setup for Windows.
- Knowledge Base
- Hardware Software Storage
- Storage
See these guidelines for creating a backup of your ECU-managed Mac computer.
- Knowledge Base
- Multimedia - Video - Online Events
Cisco Event is replacing the Training Center with easier-to-use scheduling and all the same options.
- Knowledge Base
- Multimedia - Video - Online Events
Host an interactive, online presentation for up to 1000 participants or give a speech to 10,000 users through the view-only experience.
- Knowledge Base
- Communication Conferencing Collaboration
- Microsoft Teams
Get a quick look at the features.
- Knowledge Base
- Communication Conferencing Collaboration
- Microsoft Teams
- Knowledge Base
- Hardware Software Storage
- Software
ITCS manages some options and disables other consumer-oriented apps on ECU-managed (ECU-owned) Mac computers.
- Knowledge Base
- Hardware Software Storage
- Hardware
- Faculty and Staff Computers
Questions answered about management of an encrypted ECU-owned faculty/staff computer.
- Knowledge Base
- Hardware Software Storage
- Hardware
- Faculty and Staff Computers
This article outlines the pre-replacement tasks for faculty and staff receiving a replacement ECU computer.
- Knowledge Base
- Teaching - Learning
- Canvas & Integrated Tools
See this convenient, comprehensive list of IT knowledge base articles
- Knowledge Base
- Accounts - Access
- Multifactor Authentication
A list of Multifactor Authentication how-to articles.
- Knowledge Base
- Communication Conferencing Collaboration
- Email & Listserv
- Email
Outlook is an information management software for email, calendar, contacts and other messaging tools. Here's how to upgrade to the latest version.
- Knowledge Base
- Accounts - Access
Overviews, FAQs and tutorials for your PirateID, passphrase and Multifactor Authentication (MFA) setup.