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Services or Offerings?
REDE Security Access Change (REDE Staff Only)
  1. Services
  2. Other Campus Services
  3. Research Administration
Submit this form on behalf of REDE staff onboarding or exiting from the division.
REDE Desktop Support (REDE Staff Only)
  1. Services
  2. Other Campus Services
  3. Research Administration
Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.
Vendor Interfaces/Transient - ITCS Staff Only
  1. Services
  2. Business
  3. Administrative Systems
Electronically transfer files via secure ftp server with trusted external systems.
OneDrive Cloud Storage
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Microsoft's OneDrive is ECU's approved cloud storage solution for students, faculty, and staff.
Microsoft SharePoint Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
  5. SharePoint Online
ECU Collaborate, or SharePoint, is a secure, web-based service available to faculty, staff and student organizations to store, organize, share, and access information from almost any device.
URL Shortener Access and Support
  1. Services
  2. Web Services
Available to faculty and staff, ECU's URL shortener tool, go.ecu.edu, allows customization of long URLs to a user-friendly format for print, web or social media materials.
Data and Report Request
  1. Services
  2. Business
  3. Data and Analytics
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Microsoft 365 Research & Administrative Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
Faculty, staff, students. Request support for Microsoft 365 Teams, OneDrive, and other MS365 apps in a research or administrative environment.
Data Analytics Request
  1. Services
  2. Other Campus Services
  3. Research Administration
The Data Request form is a ticket for faculty and staff to submit new requests for research data.
MyWeb Support
  1. Services
  2. Web Services
MyWeb is a self-service option to provide individual HTML web space to faculty, staff and students for hosting academic-related content or research.
Cornerstone Employee Training Support
  1. Services
  2. Training
  3. Cornerstone Employee Training Portal
Faculty and staff request assistance with portal features and questions such as searching for training, reviewing a transcript or scheduling events.
Canvas External User Account
  1. Services
  2. Teaching - Learning
  3. Canvas & Integrated Tools
An external account can be requested by a faculty or staff sponsor for a non-ECU user who requires access to participate in a curricular Canvas course.
CrashPlan Backup Support & Installation
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Licensed by ECU, this backup application is available to faculty and staff for an annual subscription fee.
Pirate Academic Success Center Support
  1. Services
  2. Other Campus Services
  3. Pirate Academic Success Center
PASC staff submit this request for issues with any of our PASC-maintained Dell and Lenovo laptops or Apple iPads.
General Support
  1. Services
  2. Help
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.