New Faculty and Staff


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252.328.9866 / 800.340.7081

IT Help Desk Chat


Check out these Getting Started resources for faculty and staff to learn about email, connecting to the network, free software, educational technologies, and much more!

Related Links

Passphrase Management Guide

Available To

Faculty, Staff

Get Started

PirateID, Passphrase and ECU ID

A newly-assigned PirateID is activated through the passphrase maintenance portal. During this process, you will set up security questions, add your mobile number, add an alternate email and create a passphrase.

The ECU ID number is an employee’s numerical identifier in ECU administrative systems. This number begins with a “B.” Your ECU ID number is listed in PiratePort.


Information about your email account including set up and features.


Blackboard is ECU’s learning management system. Visit the Blackboard, Canvas & Integrated Tools page for tutorials and features.

Classroom Technology

ECU has over 400 technology-enhanced classrooms and spaces spanning both campuses. Check out the database to find exactly the equipment configuration you need.

Chat, Audio and Video

Microsoft Teams offers persistent chat, audio and video meetings (dependent on available hardware) whether you’re on campus, off campus and even with non-ECU collaborators.

The Teams desktop download is part of your Office 365 subscription.

Educational Technologies

Teaching tools for collaboration, projects, test security, lecture capture and more.

File Storage

Learn about file storage options at ECU, including Piratedrive and OneDrive Cloud. File backup solutions are also available.

Microsoft Products

Links to Microsoft Software, Installation Instructions, Training.

On-Campus Wireless Access

ECU’s network, eduroam, is more than access to the ECU resources and the internet. Enroll once for four years of access anywhere eduroam is available – including many other UNC campuses!

Off-Campus Virtual Private Network (VPN) Access

When away from campus, faculty, staff and students connect to on-campus resources, such as Piratedrive, through a Virtual Private Connection. After the easy, initial setup, log in using this secure connection from anywhere with just a click!

PiratePort Web Portal

All-in-one resource portal for faculty and staff. Pay History, Piratedrive and Banner Self Service are accessed from here along with other administrative tools.

Technology Training

ITCS provides technology training in both seated and virtual formats for students, staff and faculty. Register through Cornerstone, ECU’s training portal. Visit the comprehensive training page for more information about Cornerstone course packaging, and access to online resources such as LinkedIn Learning (formerly Lynda), Microsoft Imagine Academy, and SAS training.

Voice Services and Telephones

Visit the telecommunications website for instructions on using your office telephone, voicemail, conference calling and more.

Web Publishing

Need a website for instruction? Need a departmental website? View all web publishing services available.

Related Policies and Guidelines

Policies Home

Find information on technology policies such as passphrase expiration, network use, media release consent form and guidelines and more.

Copyright Policy

The copyright policies for ECU.

Academic Computer Use Policy

See the Academic Computer Use policy on limitations and permissible uses of the computing resources at ECU.

Social Media Guidelines

While all ECU employees are welcome to participate in social mediaFacebook, Twitter, YammerITCS encourages everyone who participates in and contributes to online commentary to understand and follow ECU’s social media guidelines and the university’s social media regulation.

Learn More

Announce Listserv

Subscribe to the Announce Listserv to receive or send ECU-related announcements, news, deadlines, campus events, etc. For faculty and staff only.

Banner Administrative Tools

Information for Banner administrative staff.

Faculty180 Activity Reporting Tool

Faculty180 is a tool for reporting activities of faculty, departments, colleges and the university as a whole.


Electronic grading available in the Walk-in IT Help Desk.

Qualtrics Surveys

Survey tool for ECU faculty, staff and students.


See the list of ECU-supported software. Most applications have ITCS consultants and teams assigned to provide support. Visit the statistical software page to learn more about the packages we offer to faculty, staff and students.

Video and Web Conferencing

ECU supports several conferencing solutions, including Cisco Jabber and Webex. See the conferencing tools page to choose the tool that’s right for you.

Virtual Computing Lab (VCL)

Without buying software or leaving home, students log on to a VCL computer and access software to create class assignments. Faculty can request a software profile be added to the VCL systems.


Accessibility resources



Thu 10/24/19 12:08 PM
Thu 1/23/20 4:13 PM