Rapid7 Support


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Pirate Techs Chat

Submit a Ticket


The Rapid 7 vulnerability management tool scans the ECU digital environment for malicious behaviors to keep our information more secure.

Server Administrators, Distributed IT, Rapid7 Users should submit this request for assistance with using Rapid7 or any of its features or issues like false positive vulnerabilities, reporting issues, scanning, etc.

NOTE: Submit the Vulnerability Management Exception request to the Vulnerability Management Committee for an exception review of reported vulnerabilities.

Available To

Faculty, Staff


No fees are associated with this service.

Submit a Ticket


Service ID: 31618
Fri 10/25/19 3:15 PM
Tue 10/5/21 6:59 AM