Body
Available to
Faculty, Staff, Students
Overview
NEW USERS. Follow these steps to set up phone call verification as the authentication method for your PirateID user account. You will need your computer, mobile phone or traditional phone and internet access to complete this process. Setup can be completed on or off campus.
CURRENT USERS update their MFA settings through mysignins.microsoft.com/security-info. See the Related Articles section for more information.
Step 1. Sign in to your Microsoft 365 account.
Log in to pirate365.ecu.edu or mymail.ecu.edu. You'll be prompted to set up multifactor verification (MFA) for your ECU PirateID user account.
Step 2. Click Set i up now (students) or Next (staff).
The Additional security verification dialog box opens.
- From the How should we contact you? section, choose Authentication phone from the first drop-down menu.
- Select your country or region from the next drop-down and then enter your mobile/phone* number in the third text box.
- From the Method section, choose Call me. Click Next.
*If using a traditional home or office phone, you must be near the phone for testing. NOTE that if you use a non-mobile phone, add at least one other phone number for verification. (you can add additional numbers after setup - see the Related Articles section for more information).
Step 3. Test the method.
Answer when your phone rings. An automated message directs you to press the phone's pound (#) key to verify your account.
Congratulations! Phone call verification for your ECU PirateID account is now set up.
When you log in to ECU resources like email or Canvas, a phone call will prompt you to press the # key. See the Related Articles section on this page for information on setting backup MFA methods, adding additional verificaiton phone numbers and more.