Service Catalog

Categories (15)

Accounts - Access

PirateID, MFA/two-step verification, account management, Banner module approvals, Azure SSO applications.


Administrative systems, Banner, ODS, Faculty 180; TeamDynamix, PiratePort, Systems Coordination, Project Management, Kronos, AccuSQL, Degree Works, DocuSign, Formstack, TargetX.


ECU Physicians EHR and project management, Dental School Axium, Telemedicine and clinical recording support.

Communication - Conferencing - Collaboration

Telephones, voicemail, email, Teams, Webex, pagers, cellular devices, fax, listservs

Hardware - Software - Storage

Technology purchasing, installation and repair, OneDrive, Piratedrive, licensed software and downloads.

IT Security - Compliance

PCI, Rapid7, Microsoft Intune, GDPR, data management, information security and approvals/exception requests.

Multimedia - Video Services

Educational event recording, animation, video projects and captioning

Network - Connectivity

Wired/wireless networks, VPN, domain name services, firewall changes, IP addresses and the fiber optic locate service.

Other Campus Services

Non-IT department requests.

Public Requests

For non-ECU users. Request assistance with the Admissions portal or submit a GDPR Data Subject Rights Request.

Research Computing

REDCap; Qualtrics; OnCore; University Multimedia Center projects; high performance computing.

Teaching - Learning

Canvas and other learning technologies; campus audiovisual; computer labs; student printing and VCL.


Cornerstone; project management certification, IT accessibility, LinkedIn Learning; Microsoft Imagine Academy; SAS

Web Services

Request access or support for WordPress, Siteimprove, MyWeb, URL shortener and other ECU web services.


If you're not finding the service or category you need, send this general request to Pirate Techs or call 252-328-9866.