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Request the removal of department hardware such as servers, network switches, storage, etc., from either the Cotanche or Brody Data Center.

Abbreviated DNS, the Domain Name System assigns user-friendly names to the devices within the domain/s of a TCP/IP network. System and application administrators within your department may request to change the IP address associated with their associated ECU domain name.

Abbreviated DNS, the Domain Name System assigns user-friendly names to the devices within the domain/s of a TCP/IP network. System and application administrators within your department may request to change the IP address associated with their associated ECU domain name.

Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.

Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.

Your department may submit a Firewall Change request to update the access for department resources that require firewall managed services.

Departments requiring installation, repair or relocation of coaxial, fiber or other wired network cables and ports should complete this service request. Department FOAPA required.

Rapid7 InsightVM is a vulnerability management service that autonomously scans servers, network devices and other applicable systems to assess the vulnerability/exposure landscape as well as ensure these systems are in compliance with campus policies.

Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.

Most devices on the ECU network use dynamic IP addressing, where the IP address periodically changes. However, certain computer programs (Timekeeper, for example) require that a device be assigned a static IP address that does not change. Submit this request if a user in your department has a device that requires a change in static IP assignment.

Most devices on the ECU network use dynamic IP addressing, where the IP address periodically changes. However, certain computer programs (Timekeeper, for example) require that a device be assigned a static IP address that does not change. In special circumstances, some users may require a static IP address for a device with a functional requirement.

A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.