Tutorial - Report a Phishing Email

Summary

Use the Microsoft Report feature to alert ECU IT Security of a suspected phishing attempt.

Body

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Skip to a section: Outlook for Microsoft 365 (desktop) | Outlook on the Web (my mail) | Mobile | Add app button

Available to

faculty, Staff, Students, Retirees, Alumni, Unpaid Affiliates

Overview

Use either the Report Phishing or Report option in Outlook to alert ECU Security of a suspected phishing attempt. The previous reporting process of forwarding to the phish.ecu.edu email has been retired. This process also includes shared and delegate mailboxes.

No matter which version of Outlook you use, Report Phishing and/or Report are available in the menu. If you don't see either button, click All Apps and add it (steps below). 

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Screen shot taken from Outlook for Microsoft 365 (desktop) classic

Outlook for Microsoft 365 (desktop app)

Available for Mac and Windows (classic and new Outlook). You have three ways to report.

Report Phishing button

  1. From Outlook's Home menu or an open email, click the Report Phishing button.
  2. Click Report again.

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Report button

  1. The email can be open or highlighted in your message list - the Report button is still available.
  2. From the Home (message closed) or Message menu (message open), choose the Report option's drop-down arrow.
  3. Choose Report Phishing. Note you can also report junk email here.
  4. Choose Report again.
  5. Delete the suspicious email.

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Alternative

  1. Right-click a suspected phishing message in your email list (message not open).
  2. From the options menu, choose Report.
  3. Select Report Phishing.
  4. Follow any dialog boxes to complete this process.
  5. Delete the suspicious email.

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Outlook on the Web (mymail.ecu.edu)

You have two ways to report a phishing email in the browser version of Outlook.

  1. When a suspected phishing email is open, choose the Report option's drop-down arrow.
  2. Choose Report Phishing from the menu.
  3. Choose Report.
  4. Delete the suspicious email, if needed.


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  1. Highlight a suspected phishing email in your message list.
  2. From the Home menu, choose the Report option's drop-down arrow.
  3. Choose Report Phishing from the menu.
  4. Choose Report.
  5. Delete the suspicious email, if needed.

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Android Outlook app

  1. From the open email, choose the more actions ellipsis (top right).
  2. Select Report Junk from the drop-down menu.
  3. Choose Phishing.
  4. Delete the suspicious email, if needed.

iOS Outlook app

  1. From the open email, tap the more actions ellipsis (top right). 
  2. Select Report Junk from the drop-down menu.
  3. Tap Report Phishing from the three options.
  4. Tap Report again.
  5. Delete the suspicious email, if needed.

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  1. From the open email, tap the more actions ellipsis (address line, right)
  2. Select the Report Phishing icon.
  3. Tap Report.
  4. Delete the suspicious email, if needed.

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Add the Report Phishing app (button) to Outlook

If you do not see the Report button in your desktop version of Outlook, add it following these steps.

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Outlook for Microsoft 365 (desktop): Click the All Apps button in the Home or Message menu ribbon. 

Outlook on the Web (my mail): Click the All Apps icon (left menu "").

  1. The More Apps dialog opens. In the Search apps bar, type Report Phishing.
  2. Click the Report Phishing (Microsoft Corporation) tile.
  3. Click the Add button.

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Related Articles

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Overview - Phishing Email
Learn to spot and report malicious email and what to do if you become a victim.