Overview - ECU Email and Space Management

Summary

Check your Outlook space quota, and the Online Archive for faculty and staff explained,

Body

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Skip to a section: Overview | Faculty; staff | Students; alumni; retirees; unpaid affiliates | Shared mailboxes | Check your Outlook storage 

Available to

Faculty, staff, students, alumni, unpaid affiliates, retirees, 

Overview

Manage your mailbox space using the autoarchiving feature set up for your mailbox. For specific mailbox space allocated to different user accounts, see the IT Knowledge Base article, Overview - Mailbox and OneDrive Storage Policy. If you feel you require more space, submit the ECU Email Support request. 

Faculty, staff

Auto-archiving process: Inbox messages older than two years automatically move to the Online Archive (also called In-Place Archive). Archived items do not count as part of your mailbox quota, but are available at any time and included in searches. The folder maintains the same folder structure as your inbox. 

If your mailbox reaches 80-90 percent capacity, an email alerts you. Manually move or delete items or request more space. An increase in your mailbox quota must have a business justification. 

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Outlook desktop
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Outlook on the web

Students, alumni, retirees, unpaid affiliates

Student, alumni and retiree mailboxes do not have the Online Archive.

If mailbox reaches capacity, you can no longer receive new messages until manually reducing the number of emails.

Shared mailboxes

For specific mailbox space allocated to different user accounts, see the IT Knowledge Base article, Overview - Mailbox and OneDrive Storage Policy. If you feel you require more space, submit the ECU Email Support request. 

Check your Outlook storage

  1. Open Outlook on the web (mymail.ecu.edu).
     
  2. Select Settings (top right). The settings dialog box opens.
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  3. Choose Account, then Storage.
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  4. You can free up storage (if needed). Choose a folder from the Manage Storage area and empty the contents. 
 

Details

Details

Article ID: 67819
Created
Wed 5/28/25 12:50 PM
Modified
Fri 11/13/26 8:49 AM
Service Owner
Enterprise Infrastructure - Cloud Platform Operations