Explore the Service Catalog to Submit a Ticket

Accounts and Passwords

Problems with PirateID. Request or extend non-ECU and non-Employee PirateIDs. Terminate Employee accounts.

AV & Classroom Technology

Request one-on-one or group training or report non-emergency classroom support. Departments updating classroom/conferenc ...

Business

IT project management, Banner, ecuBIC, Kronos, Sedona, Sharepoint, Pirate Port, AppWorx, Xtender, ODS, DegreeWorks....

Clinical

EHR Rev Cycle, Ambulatory Application, Axium, Telemedicine, Clinical Recording System Support

Computer Labs, Student Printing & VCL

Computer Labs, Student Printing, VCL, Classrooms and AV Consults (departments)

Educational Technologies

Blackboard, Lynda.com, Clickers, Animation Services, MediaSite, Tegrity, Omeka, iWebfolio, Video Captioning

Governance & Compliance

Software/Hardware Security Assessments, Information Risk Management, Copyright Compliance, File Sharing, FERPA, HIPAA, S ...

Hardware, Software & Storage

Windows/Apple Support including desktops, laptops, iPhones/iPads, equipment purchas ...

Multimedia & Video Services

ECU users have a variety of support options when it comes to digital communications ...
 

Network & Wireless

Connect to an ECU Network, Network Wiring Installation and Repair, Firewall Requests, VPN, IP address change and requests, Befo ...

Research Computing

High Performance Computing Resources and Access, Qualtrics Survey Tool, REDCap for HIPAA and PHI Research

Training

Support for Lynda.com, Microsoft Imagine Academy, SAS Training, Cornerstone support, Assistance packaging Cornerstone Training,

Voice, Email & Videoconferencing

Email, conferencing, voice mail, campus telephones, VoIP, pagers, cellular devices, li ...

Web Hosting

Request access or support for CommonSpot, Siteimprove, MyWeb or WordPress. Create a shorter URL, department calendar or search ...

Other Campus Services

Find requests for Creative Services (graphic design, video, web design and photography), 25Live and digital signage support, ECU pol ...

ITCS Communications

For ITCS teams only, request communications services for the tools and technology you support.