Explore the Service Catalog to Submit a Ticket

Accounts & Passwords

Problems with PirateID. Request or extend non-ECU and non-Employee PirateIDs. Terminate Exiting Employee accounts.

AV, Classrooms & Computer Labs

AV (Audio Visual), Classrooms & Computer Lab Support


Banner, ecuBIC, Kronos, Sedona, Sharepoint, PiratePort, AppWorkx, Cornerstone, Xtender, ODS, DegreeWorks....


EHR Rev Cycle, Ambulatory Application, Axium, Telemedicine, Clinical Recording System Support

Educational Technologies

Blackboard, Lynda.com, Computer Lab Support, Clickers, Animation Services, MediaSite, Tegrity, Omeka, iWebfolio, Vide ...

Email, Messaging & Communication

Email, conferencing, voice mail, campus telephones, VoIP, pagers, cellular devices...

Governance & Compliance

Project Assessment and Requests, Security Assessment, Information Risk Management, Copyright Compliance, File Sharing, HIPAA ...

Hardware, Software & Storage

Windows/Apple Support including desktops, laptops, iPhones/iPads, equipment purchas ...

Multimedia & Video Services

ECU users have a variety of support options when it comes to digital communications ...

Network & Wireless

Connect to an ECU Network, Network Wiring Installation and Repair, Firewall Requests, VPN, IP address change and requests, Befo ...

Research Computing

High Performance Computing Resources and Access, Qualtrics Survey Tool, REDCap for HIPAA and PHI Research


Support for Lynda.com, Microsoft Imagine Academy, SAS Training, Cornerstone support, Assistance packaging Cornerstone Training,

Web Hosting

Web Publishing with CommonSpot, MyWeb, WordPress Blogs, Create a new Website, Create a better URL for your site...

Other Campus Services

Have a request for Creative Services or Systems Coordination? Find the form here.