Knowledge Base

Categories (12)

PirateID, passphrase and MFA support, employee account transfer or termination and access modification for Banner module approvers.

Xtender FAQs and Tutorials, Project Management FAQs, Kronos FAQs, Software Development Services

Telephones, voicemail, email, Teams, Webex, pagers, cellular devices, fax, listservs, fax, Jabber, Call Center

Canvas and other learning technologies, campus audiovisual, computer labs, student printing and virtual computing lab.

Instructional technology, tools and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars and other academic tools for faculty and students.

Technology purchasing, installation and repair, OneDrive, Piratedrive, licensed software and downloads.

Microsoft Stream resources; webinars; video

Wired and wireless network instructions, VPN and guest network help, find your MAC address

REDCap, Qualtrics and high performance computing (HPC) with services supporting the institution's research activities, including specialized storage and computation, high performance computing (HPC), visualization and lab-management systems.

Siteimprove web tool, MyWeb, URL shortener Go.ecu.edu, digital resources overview, ECU calendar

Accessible emails, web pages, course content, video captioning requirements and more.

LinkedIn Learning and security awareness

Information technology security, compliance and governance as well as regulations, guidelines and terms & conditions