Knowledge Base

Categories (12)

Accounts - Passwords - MFA

Activate or unlock an ECU account, set up phishing-resistant account authentication. Microsoft Authenticator app passkey now recommended for all users.
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Business

Resources for Banner, DocuSign, Formstack, PiratePort, project management, software development, TeamDynamix and Xtender.
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Communication - Conferencing - Collaboration

Email, Microsoft Teams, listservs, Webex, telephones and fax services.
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Teaching - Learning

Canvas and other learning technologies, campus audiovisual, computer labs, student printing and virtual computing lab.
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Hardware - Software - Storage

Licensed software and apps, data management and audits, tech purchasing, computers, printers, file storage and sharing.
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Multimedia - Video - Online Events

Panopto resources, webinars and events and Microsoft Stream resources.
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Network - Connectivity

Wired and wireless network instructions, VPN and guest network help, find your MAC address
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Research Computing

REDCap, Qualtrics and high performance computing (HPC) in support of ECU's research activities.
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Web Services

Resources for WordPress, Siteimprove, MyWeb, URL shortener and other web tools.
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IT Accessibility

Accessible emails, web pages, course content, video captioning requirements and more.
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IT Security - Compliance

Information and equipment security, sensitive data, compliance and governance as well as regulations, guidelines and terms & conditions
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Training

LinkedIn Learning and security awareness
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