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Knowledge Base
Categories (12)
Accounts - Access
PirateID, passphrase, MFA plus info for supervisors and Banner module approvers.
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Business
DocuSign, Formstack, Xtender, Banner INB, Project Management, TeamDynamix, Software Development Services
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Communication - Conferencing - Collaboration
Microsoft Teams, email, listservs, Webex, telephones and fax services.
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Teaching - Learning
Canvas and other learning technologies, campus audiovisual, computer labs, student printing and virtual computing lab.
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Hardware - Software - Storage
Licensed software, apps and downloads, data management, tech purchasing process, computers/printers and file storage resources.
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Multimedia - Video - Online Events
Panopto resources, webinars and events and Microsoft Stream resources.
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Network - Connectivity
Wired and wireless network instructions, VPN and guest network help, find your MAC address
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Research Computing
REDCap, Qualtrics and high performance computing (HPC) in support of ECU's research activities.
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Web Services
Resources for WordPress, Siteimprove, MyWeb, URL shortener and other web tools.
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IT Accessibility
Accessible emails, web pages, course content, video captioning requirements and more.
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IT Security - Compliance
Information and equipment security, sensitive data, compliance and governance as well as regulations, guidelines and terms & conditions
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Training
LinkedIn Learning and security awareness
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Popular Articles
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Email Resources List
Tutorial - Outlook Client Setup (Desktop/Laptop)
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