Knowledge Base

Categories (12)

Accounts - Access

PirateID, passphrase, MFA plus info for supervisors and Banner module approvers.


DocuSign, Formstack, Xtender, Banner INB, Project Management, TeamDynamix, Software Development Services

Communication - Conferencing - Collaboration

Microsoft Teams, email, listservs, Webex, telephones and fax services.

Teaching - Learning

Canvas and other learning technologies, campus audiovisual, computer labs, student printing and virtual computing lab.

Hardware - Software - Storage

Licensed software, apps and downloads, data management, tech purchasing process, computers/printers and file storage resources.

Multimedia - Video - Online Events

Panopto resources, webinars and events and Microsoft Stream resources.

Network - Connectivity

Wired and wireless network instructions, VPN and guest network help, find your MAC address

Research Computing

REDCap, Qualtrics and high performance computing (HPC) in support of ECU's research activities.

Web Services

Resources for WordPress, Siteimprove, MyWeb, URL shortener and other web tools.

IT Accessibility

Accessible emails, web pages, course content, video captioning requirements and more.

IT Security - Compliance

Information and equipment security, sensitive data, compliance and governance as well as regulations, guidelines and terms & conditions


LinkedIn Learning and security awareness