Welcome to the IT Service Request System. ECU's first point of contact for Technical Support.

System Status

View Details

Services

Browse our Service Catalog to select the service you're interested in. Answer some questions and help is on the way.

Submit a New Ticket

My Tickets 

View a list of your tickets, check the progress, send the technician a comment or cancel your ticket.

View My Submitted Tickets

Knowledge Base

Browse our Knowledge Base to find a 'self-help' solution. Here you will find tutorials, faq's and more.

Browse the Knowledge Base

Audience Search

Alumni
Faculty & Staff
Researchers
Retirees
Students
Visitors

 Help Desk

Phone/Chat Support:
252-328-9866 | 800-340-7081 Toll Free
Start a Chat Now

Monday - Thursday: *7:30a - 8:00p
Friday: *7:30a - 5:00p
Saturday & Sunday: 10:00a - 5:00p
*Chat 8:00a

Walk-in Support:
Austin 103
252-328-5401
Monday - Friday 8:00a - 5:00p

Health Sciences Library 1500
252-744-3081
Monday - Friday 8:00a - 5:00p

 Pirate Techs

Main Campus Student Center 139
252-328-9208
Monday - Friday: 11:00a - 7:00p
Saturday & Sunday: 12:00p - 4:00p

Joyner Library 1101
252-328-5407
Monday - Friday: 8:00a - 5:00p

Health Sciences Student Center 211
252-744-5380
Monday - Friday 10:00a - 2:00p

 Logins

 About ITCS