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Services or Offerings?
Conference Now is an audio-only conferencing option available through dial-in. Submit this ticket to request your account be enabled.

Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.

Omeka is a platform for the display of library, museum, archives and scholarly collections and exhibitions. Omeka provides map and timeline features allowing creation of interactive sites that can include audio and video content. Omeka is primarily used by faculty in the College of Arts and Sciences to share and display digital exhibitions and collections.

Submit this service request to schedule a classroom or conference room. Techs set up the room and provide support, as needed.

The Cisco Webex Calling feature allows you to add one or more phone numbers to Webex for voice calls, voicemail and contact management through your computer or mobile device. Recommended for those who telework and travel.

Departments considering an audiovisual equipment update should submit this form.

All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.

Statistical software available through the ECU Download Center. Includes Amos, JMP, Mathematica, MATLab, Minitab, NVivo and SPSS.

Microsoft Teams is the hub for team collaboration in Microsoft 365 that integrates the people, content and tools your team needs to be more engaged and effective.

Webex is used for administrative, academic and instructional online communication and conferencing.

ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.

Mediasite is the university’s enterprise video strategy.