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If you cannot find the service you need within these categories, click the "Submit a Ticket" button to submit a technology support ticket to the ITCS Service Center.

Services related to our websites, including content management systems and personal websites.

25Live is ECU's web-based reservation request and event scheduling solution. All ECU staff, faculty, and registered student organizations can use the 25Live system to reserve space on campus. Users must complete the 25Live Requestor Training in order to have access to 25Live.

Systems Coordination request.

Campus departments which already utilize a TouchNet Marketplace U-Store can complete this form to obtain approval for new products, FOAPs be added to their existing U-Store and/or to have existing FOAPs updated.

Request for one time data need either once a year or one time only.

Students who are applying to East Carolina University and need assistance with their Admissions Portal account can use this form to request assistance from our Technical Operations team. Please provide a detailed description of the issue you are having and provide your legal name, date of birth, and email address.

Create, convert and edit PDF files and create online forms that can be signed.

Adobe Creative Cloud includes a robust set of applications used for graphic design, video editing, web development, photography, along with a set of mobile applications and some optional cloud services.

Your ECU student email migrates to the alumni domain and OneDrive is still active after graduation.

Amos is a special purpose statistical add-on software package that estimates structural equation models (SEM) for manifest and latent variables. Its point-and-click interface makes it easy to learn and use, but a fairly high level of statistical sophistication is required to take advantage of all features.

Symantec Endpoint Protection provides antivirus and antispyware protection (including spyware, adware and other malicious files), firewall and intrusion prevention. All Symantec antivirus versions currently available at ECU include automatic profile updates and auto-scans of email, instant messages and software programs.

The ITCS Mac Support website offers information relating to operating systems, Microsoft Office and Windows for Mac, email setup and more.

Submit this request if you are a program director, faculty or staff who requires a user account for AppReview. Choose all applicable programs and submit one request for each user.

The AppReview User Account Request is to be submitted by Program Directors, Faculty or Staff who need a user account created in AppReview. Please submit one request for each user.  If the user will be reviewing or need access to applications in more than one program, please choose all applicable programs.