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Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.

HealthSpan Report requests must have prior IRB approval before a report is distributed. Refer to the ECU HIPAA Privacy Policy for details.

Axium is the electronic dental record for School of Dental Medicine patients. This tool is used for appointment registration, billing, dental records and other patient tracking. If you need assistance with this tool, you can enter a ticket here and it will be routed to the Dental School of Medicine technical support staff. Do not include personal medical information such as HIPAA or PHI.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for a REDCap account.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for support issues and assistance with data collection instrument development.

Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.

Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.

Cornerstone is a training management system for ECU. Employees and student workers can register for online modules, LinkedIn Learning courses and assigned training sessions through this portal.

The purpose of the Technology Threshold Assessment (TTA) is to aid ITCS in evaluating the information/data in the system and make the appropriate determination about how to treat the information/data, as required by University, State, and Federal regulations.

Submit this request if you have a project proposal for ECU Physicians.

Qualtrics is a browser-based survey software licensed by ECU.

ECU’s technology acquisition process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.

Licensed by ECU, this backup application is available to departments for an annual per person license fee.

Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.

Webex is used for administrative, academic and instructional online communication and conferencing.