Available to
All ECU users with Exchange email
What is the Outlook spam filter?
The Outlook spam filter is a feature of Microsoft Exchange that screens and quarantines suspicious email into the Junk/Junk E-mail folder instead of your inbox. Bulk messages (like marketing email and newsletters) are delivered to your inbox where you decide to keep or move to junk. Available in Outlook desktop, Outlook mobile and Outlook on the web. Find the Junk E-mail folder in Outlook's navigation pane.
Recommendations
Manage email messages
- Check your Junk folder. Occasionally, a non-spam email is inadvertently sent to Junk.
- Occasionally empty your Junk E-mail folder to save Exchange storage space.
- Manage non-spam. Open your Junk folder. Right-click a non-spam message and mark as Not Junk. Click OK to trust this email address. Email from this sender will no longer be sent to Junk. Non-spam can also be dragged back to your inbox.
- Other Junk folder options include:
- Block sender
- Never block sender
- Mark as Not junk
- Open the Junk email options... dialog box and check your blocked and safe senders lists.
Manage bulk email
Bulk email, like newsletters or product emails, are still sent to your inbox. If you choose, right click the message to delete or archive or chose a Junk folder option like block sender or never block sender. See the Junk email options... to manage your list of blocked and safe senders.
What about a phishing email?
If you receive a suspected phishing email, react and report. See the phishing website to learn more.