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Sponsors must extend or reactivate a non-Employee user account (PirateID) after 12 months.

Request a temporary PirateID user account for a vendor, visiting medical student or research collaborator. Requires renewal after six months.

Activated through the passphrase maintenance portal, the PirateID user account and a secure passphrase are used to access ECU resources.

For general problems with your PirateID such as a locked account or a passphrase reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for a REDCap account.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for support issues and assistance with data collection instrument development.

MFA is a security action to verify your identity during log in to ECU resources.

Supervisors submit this form prior to the last work day when an employee transfers to another area of the university.

Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.

All ECU users have a secure, 125GB network attached storage folder for sensitive data. Department folders also available.

Departments may request non-Banner Canvas course sites for use in a variety of academic contexts. Requests are reviewed on a case-by-case basis, to determine if Canvas is an appropriate fit. If course participants are not ECU students, additional costs may be associated with the course.

Qualtrics is a browser-based survey software licensed by ECU.

A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.

ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.

Both residence halls and campus buildings include wired network ports. Submit this request to report a problem or request connection assistance for your device. This includes connecting a desktop, laptop and scheduling implementation of a file server, network attached storage (NAS) or Internet of Things (IoT) device.