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Services or Offerings?
ITCS supports department printers in the following ways: Printer Consult/Quote, Printer installation of a new department printer at no charge, including a network laser printer for an entire office or a small laser jet for a single faculty or staff office, or Printer hardware problems.

If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.

Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.

This category of requests is directly related to devices in scope for PCI (process credit card information) or the PCI firewall. This includes, but is not limited to, any changes needed for a PCI workstation, adding/removing/relocating workstations/printers, PCI firewall changes, etc.

NEVER enter credit card information into your request.

This category of requests is directly related to devices in scope for PCI (process credit card information) or the PCI firewall. This includes, but is not limited to, any changes needed for a PCI workstation, adding/removing/relocating workstations/printers, PCI firewall changes, etc.

NEVER enter credit card information into your request.

The Austin 103 Pirate Techs Technology Support Center (main campus) offers large-format printing for conference and academic research posters to faculty, staff and students.

ECU's print management program allows students to print, copy and scan classwork. Submit this request to report a print kiosk issue or to request a print job refund.