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Services or Offerings?
Request technical support from the Joyner Library technical support team.

Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.

If you cannot find the service you need within the service catalog, click the Request Support button to submit a technology support ticket.

If you cannot find the service you need within these categories, click the "Submit a Ticket" button to submit a technology support ticket to the Pirate Techs Technology Support Center.

ePirate support, research compliance special projects, and other research analytics requests.

Request technical support and hands-on training for campus audiovisual equipment.

Request installation and repair assistance for ECU-managed computers, clinic support and purchase quotes.

Request an OnCore Account, support or training

Can't find the service you need? This form routes to the Pirate Techs Technology Support Center.

Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.

If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.