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Submit this request if your department requires an ECU-managed iPad or Android tablet be configured for a single user or multiple users.

As part of ECU’s ongoing information technology modernization efforts, administrative privileges have been restricted. While these measures reduce the attack surface, they also impact the ability to use Remote Access on ECU-managed systems. This service ticket provides a means to support valid use cases of Remote Access on ECU-managed systems via workstations in a secure, auditable, and controlled manner.

ECU’s digital signage system manages marketing, emergency and departmental multimedia content across over 150 TV screens across the Main and Health Sciences campuses.

Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.

Administered by ITCS and managed by the Department of Chemistry, the high performance computing (HPC) lab offers ECU researchers high-end computational power to apply to complex computing tasks.

Your department may submit a Firewall Change request to update the access for department resources that require firewall managed services.

Respondus is a powerful tool for creating and managing exams that can be printed to paper or published directly to Canvas.

ECU-managed computers only. If you suspect your work computer is infected with a virus or other malware, submit this form for help.

Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.

The Enterprise Data Management Support Services (EDMSS) team collaborates with the campus community to manage ECU's data. This team develops data modeling, metadata management and data quality solutions.

A listserv is software used to manage an email discussion group. Submit this form to request a new listserv for a class or group. Faculty and staff may also join the ECU Announce listserv.

TeamDynamix PPM is a project portfolio management system utilized by East Carolina University to manage projects. The Project Management Office is available to provide you face-to-face training or step-by-step instructions on how to use TeamDynamix PPM. If you need TeamDynamix PPM training, please submit this request.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for a REDCap account.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for support issues and assistance with data collection instrument development.

ECU-managed computers only. Spirion Identity Finder searches your computer and removes Personally Identifiable Information (PII) such as credit card, social security and bank account numbers.