Support
Creative Services responds to support requests during regular operating hours.
Submit a Ticket
Overview
ECU is committed to providing technology and resources that comply with accessibility standards that allows all users full participation in our mission of learning, service and research.
Creative Services supports the remediation of videos hosted on YouTube and Vimeo. Submit this request if you require accessibility support for:
- Captions. Text that provides a transcription of spoken dialogue and important sounds (like music or sound effects), allowing deaf or hard-of-hearing users to follow along.
- Audio Descriptions. Additional narration describing visual elements (actions, scenes, etc.) for blind or visually impaired users.
- Transcripts. Full text versions of the audio and visual content in a video, useful for those who prefer reading or need assistive technologies.
- Accessible Video Players. Players with keyboard navigation, customizable display settings, and screen reader compatibility for easier use.
- Color Contrast and Text Size. Ensuring subtitles and on-screen text are legible for users with low vision or color blindness.
Be sure to include a link to your YouTube or Vimeo video and also attach a transcript document (must be a .txt file).
Available To
Faculty, Staff
Related Policies and Guidelines
Fees
No fees are associated with this service.