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Services or Offerings?
REDE Security Access Change (REDE Staff Only)
  1. Services
  2. Other Campus Services
  3. Office of Research Administration
Submit this form on behalf of REDE staff onboarding or exiting from the division.
REDE Desktop Support (REDE Staff Only)
  1. Services
  2. Other Campus Services
  3. Office of Research Administration
Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.
Vendor Interfaces/Transient - ITCS Staff Only
  1. Services
  2. Business
  3. Administrative Systems
Electronically transfer files via secure ftp server with trusted external systems.
OneDrive Cloud Storage
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Microsoft OneDrive is ECU's only approved cloud storage solution for students, faculty and staff.
MyWeb
  1. Services
  2. Web Services
MyWeb is a self-service option to provide individual HTML web space to faculty, staff and students for hosting academic-related content or research.
Data and Report Request
  1. Services
  2. Business
  3. Data and Analytics
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Data Analytics Request
  1. Services
  2. Other Campus Services
  3. Office of Research Administration
The Data Request form is a ticket for faculty and staff to submit new requests for research data.
Fax Service Account & Support
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Telephone & Fax
The ECU fax server allows staff, faculty and departments to easily and securely send and receive documents directly from desktop and email.
Canvas External User Account
  1. Services
  2. Teaching - Learning
  3. Canvas & Integrated Tools
An external account can be requested by a faculty or staff sponsor for a non-ECU user who requires access to participate in a curricular Canvas course.
Learning Tech Admin Access
  1. Services
  2. Teaching - Learning
  3. Learning Technologies
Departmental IT or staff can request administrator privileges to Learning Technologies for which they have access.
blog.ecu.edu
  1. Services
  2. Teaching - Learning
  3. Learning Technologies
blog.ecu.edu is our instructional, WordPress environment. Faculty and students can use blog.ecu.edu to create sites for courses and coursework.
Pirate Academic Success Center Support
  1. Services
  2. Other Campus Services
  3. Pirate Academic Success Center
PASC staff submit this request for issues with any of our PASC-maintained Dell and Lenovo laptops or Apple iPads.
Printer Service & Support
  1. Services
  2. Hardware - Software - Storage
  3. Hardware
ITCS supports department printers in the following ways: Printer Consult/Quote, Printer installation of a new department printer at no charge, including a network laser printer for an entire office or a small laser jet for a single faculty or staff office, or Printer hardware problems.
Microsoft Imagine Academy
  1. Services
  2. Training
Microsoft Imagine Academy is a free technology skills training benefit through Microsoft. Available to staff, students and faculty, online courses fall into several learning paths including computer science, IT infrastructure/cloud, data science and productivity. IT certification courses are also available.
AutoCAD Licensing and Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Desktop Publishing & Design
Available for students in computer labs (see lab database); faculty, staff and students can download educational version to personal or work computers through vendor. AutoCAD is a computer-aided design (CAD) software for creating 2D and 3D design and drafting projects.