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Services related to our websites, including content management systems and personal websites.

Adobe Creative Cloud graphic design, video, photography and web development suite and Acrobat Pro PDF creation and editing solution available any time during the year.

AppWorx is a job scheduler used for automation of Banner-related processes. Submit this service to request an AppWorx account.

Geographic Information System software, includes ArcGIS Desktop, ArcInfo, ArcReader, and others. Create data, update, query, mapping, analysis and displaying system.

AssetWorks AiM is a work management system and database of ECU’s physical space and employee location inventory. This service is only for support personnel to submit service requests for AiM, AIMIQ and related processes.

The Audiovisual team provides technical support and hands-on training for the AV equipment.

Banner HR is a module of ECU's Enterprise Resource Planning (ERP) system. Use this service for assistance with Electronic Personnel Action Forms (EPAFs) and HR Internet Native Banner (INB).

Banner is the administrative software application that is a part of all university functions including human resources, admissions, finance and more. Students also register for classes through Banner.

Network Services provides the infrastructure locate service to identify infrastructure fiber optic cabling buried underground at ECU. Before you dig, request an infrastructure locate to prevent unintended and unexpected network outages.

Request forms plus information about cellular and pager service plans for ECU users.

Cisco Finesse is ECU’s call center software for clinics, help desks and other customer service offices.

Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.

Conference Now is an audio-only conferencing option available through dial-in. Submit this ticket to request your account be enabled.

Our office provides consultation services and data assistance. These can be formal or informal and will be suited to your needs.

Request the removal of department hardware such as servers, network switches, storage, etc., from either the Cotanche or Brody Data Center.