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*Web Services
  1. Services
  2. Web Services
Services related to our websites, including content management systems and personal websites.
Adobe Products Licensing
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Desktop Publishing & Design
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications and Acrobat Pro PDF creation and editing stand-alone software.
AppWorx Access Request
  1. Services
  2. Business
  3. Administrative Systems
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this service to request an AppWorx account.
ArcGIS Licensing
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Desktop Publishing & Design
Geographic Information System software available through the ECU Download Center.
AssetWorks
  1. Services
  2. Business
  3. Administrative Systems
AssetWorks AiM is a work management system and database of ECU’s physical space and employee location inventory. This service is only for support personnel to submit service requests for AiM, AiMIQ and related processes.
Azure SSO Application Request (INACTIVE)
  1. Services
  2. Accounts - Access
Administrators submit this request to have Azure SSO configured for an application so users log in using ECU credentials and multifactor authentication.
Banner HR - EPAFs and Functional Support
  1. Services
  2. Business
  3. Banner
Banner HR is a module of ECU's Enterprise Resource Planning (ERP) system. Use this service for assistance with Electronic Personnel Action Forms (EPAFs) and HR Internet Native Banner (INB).
Banner Password and Security Support
  1. Services
  2. Business
  3. Banner
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
Banner Service & Support
  1. Services
  2. Business
  3. Banner
Banner is the administrative software application that is a part of all university functions including human resources, admissions, finance and more. Students also register for classes through Banner.
Before You Dig - Locate Fiber Optic Cabling Infrastructure
  1. Services
  2. Network - Connectivity
Network Services provides the infrastructure locate service to identify infrastructure fiber optic cabling buried underground at ECU. Before you dig, request an infrastructure locate to prevent unintended and unexpected network outages.
Cellular & Pager Services
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Telephone & Fax
Information about cellular and pager services.
Cisco Finesse Call Center
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Cisco Call Center
Cisco Finesse is ECU’s call center software for clinics, help desks and other customer service offices.
Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
Computer Support
  1. Services
  2. Hardware - Software - Storage
  3. Computers - Printers - Mobile
Request installation and repair assistance for ECU-managed computers and clinic support.
Computer Virus/Malware Issues
  1. Services
  2. Hardware - Software - Storage
  3. Computers - Printers - Mobile
ECU-managed computers only. If you suspect your work computer is infected with a virus or other malware, submit this form for help.