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Services or Offerings?
Submit this form on behalf of REDE staff onboarding or exiting from the division.

Desktop Support for REDE staff only. This includes but not limited to, computer re-imaging, network connectivity, ECU supported software, and printer support.

Electronically transfer files via secure ftp server with trusted external systems.

MSIA is a free technology skills training benefit through Microsoft available to staff, students and faculty.

Microsoft's OneDrive for Business is ECU's only approved cloud storage solution for students, faculty and staff.

The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.

The ECU fax server allows staff, faculty and departments to easily and securely send and receive documents directly from desktop and email.

The Data Request form is a ticket for faculty and staff to submit new requests for research data.

MyWeb is a self-service option to provide individual HTML web space to faculty, staff and students for hosting academic-related content or research.

An external account can be requested by a faculty or staff sponsor for a non-ECU user who requires access to participate in a curricular Canvas course.

Departmental IT or staff can request administrator privileges to Learning Technologies for which they have access.

axiUm is the primary electronic dental records system for School of Dental Medicine patients. This tool is used for appointment registration, billing, dental records, and other patient tracking. If you are a faculty, student, or staff member of the School of Dental Medicine and need assistance with this tool, please submit a request through the SoDM|Assist system at sodmassist.ecu.edu. ITCS, BSOM, and other ECU support staff may use this ticketing service to submit axiUm support requests. Do not include personal information such as PHI, HIPAA, FERPA or other sensitive data.

PASC staff submit this request for issues with any of our PASC-maintained Dell and Lenovo laptops or Apple iPads.

Available for students in computer labs (see lab database); faculty, staff and students can download educational version to personal or work computers through vendor. AutoCAD is a computer-aided design (CAD) software for creating 2D and 3D design and drafting projects.

ECU Collaborate, or SharePoint, is a secure, web-based service available to faculty, staff and student organizations to store, organize, share, and access information from almost any device. Both ECU and non-ECU users can be granted access to a SharePoint site. Submit the form to request support for your SharePoint site.