Onboard to Eduroam - iOS

Need help? Visit your nearest Pirate Techs Technology Support Center or call the IT Service Desk at 252-328-9866.

These instructions help you connect (onboard) your iOS device to the eduroam network. During setup, the JoinNow wizard checks minimum requirements and installs a certificate on your device. This certificate is active for four years.

IMPORTANT! If you are connected to ecu-wifi or your cellular service, open Safari, navigate to http://onboard.ecu.edu and SKIP TO STEP 2. This process requires you onboard using Safari. 

Step 1

Open Wi-Fi settings and join the eduroam network using your PirateID and passphrase. If you are prompted to trust a certificate from access.intra.ecu.edu, tap Trust (top right).



Step 2

Open Safari and navigate to http://onboard.ecu.edu. The ECU Network Configuration Utility opens. Tap Sign In. The ECU sign in dialog box opens.


Step 3

Enter your full ECU email address into the sign in box. Tap Next. The ECU single sign-on (SSO) dialog page opens.


Step 4

Enter your full ECU email address and passphrase into the SSO dialog box. Tap Sign in.


IMPORTANT: If you are not on the ECU network while following these steps – you are at home or using cellular service, for example – you will be asked to approve the sign-in request through your MFA method: text, phone call or code/prompt through the Authenticator app.


Step 5

The ECU Network Configuration Utility opens. Tap Join Now.


Step 6

A pop-up states, "This website is trying to download a configuration profile. Do you want to allow this?" Tap Allow. The profile downloads to your device. Tap Close.



Step 7

From your device settings, tap Profile Downloaded.* The Install Profile dialog box opens.


*If you don't immediately see Profile Downloaded, look for a tab titled, More for Your iPhone below the Apple ID info banner.

Step 8

Tap Install (top right) to install the network configuration profile.


Step 9

Enter the device's passcode or any other security setting you use.


Step 10

Tap Install.


Step 11

If you are within range of the eduroam network, your device automatically connects.

If you complete this process off campus eduroam automatically connects once you are on campus. Tap Done.



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Article ID: 67494
Fri 1/10/20 3:15 PM
Tue 8/23/22 8:30 AM
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Network Services

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