Overview - Manage Spam and Phishing Emails

Skip to a section: Manage quarantined messages | Report phishing or junk messages

Available to

Faculty, Staff, Students

Terminology

• Microsoft Defender and Microsoft Defender for Endpoint is the antivirus/anti-phishing feature built into your Microsoft 365 subscription for both Windows and macOS. Defender monitors your account and quarantines suspicious messages. 
• Microsoft Defender quarantine report is the real-time email from quarantine@ecu.edu that lists quarantined messages as they are filtered. You can visit the quarantine page to review, release or delete some messages. 
• Report button in the Exchange email allows you to report phishing emails or junk not quarantined by Defender. This button is located in your Outlook menu ribbon. 

Manage quarantined messages

1. Access this web page anytime through security.microsoft.com/quarantine. This link can also be found in your quarantine email as shown here: 
   
   Windows 11/New Outlook ​
    
2. Some options like Review Message and Block Sender are available in the quarantine email.
   
    
3. Report options include: Release, Delete, Preview message, View message headers, Allow sender and Block sender.

Report phishing or junk

Occasionally, you might receive messages that need to be reported as a phishing or junk message. This is easy through the Microsoft Report button located in the Exchange/Outlook menu ribbon or the Report feature in the right-click menu.