Respondus Monitor

Support

An ITCS technician will respond to support requests during regular operating hours.

 Pirate Techs Support: 252-328-9866 / 800-340-7081

Submit this Ticket to request student or instructor support.

Overview

Respondus Monitor is a software-based video proctoring service that can be used when students take a test in Canvas. Respondus Monitor tracks and records suspicious behavior such as using a secondary device, calculator, textbook or receiving assistance from other students. Respondus Monitor creates a flagged and time-stamped video for the instructor to review.

Faculty using Respondus Monitor should include the following information in the Section Specific Information for their course:

There may be additional fees for verification of student identity and integrity for proctored examinations. The systems used for verification of student identity and integrity for proctored examinations may require the use of webcams, audio, recording of the computer screen and the student, capturing of other personal information such as student identification cards, and the storing of this collected data for review of security and integrity of the examination(s). In addition, students will be required to conduct a desk scan and/or have a side angle camera view that appropriately shows the student and student’s workspace during the examination. By choosing to take the exam in their home, or residence hall, or other location, the student is consenting to the desk scan of the area in which they take the exam.   Use of webcams and side angle camera views may result in visibility of the student's surroundings during the examination. By participating, the student consents to the capture of such images. It is the student's responsibility to select a location for the examination that is appropriate and comfortable.

 By registering for and participating in this course, you are consenting to the use of these systems and the collection of this personal information for the purposes of proctoring and maintaining the integrity of the exams administered in this course. This course requires [indicate proctoring information here e.g., proctoring system used, technology requirements, and any associated costs].

Submit this request for student or instructor support.


Recommendations for Instructors

  • Use this method where there are no alternative assessment options.
  • Review the Getting Started Training, Webinars & Resources from Respondus before using Monitor.
  • Review the technical requirements for students before administering tests using Respondus Monitor. Include technical requirements for Respondus Monitor in your syllabus.
  • Survey students to determine if they have technology that meets the technical requirements.
  • If some students do not or cannot meet technical requirements, you may need to prepare an alternative assignment.

Testing Standards for Students using Respondus Monitor

  • The exam room should be well lit.
  • The exam should be taken sitting at a table or desk cleared of any other items.
  • The room should be clutter-free with a clear view of the examinee.
  • Student should have the One Card ready to show at the start of the exam and upon request.
  • Examinee should not have any cell phone or smartwatch nearby.
  • Examinee should not have the face covered.
  • Examinee should be ready to pull pockets inside out and roll up shirt sleeves for inspection prior to the start of each exam.
  • Examinee should not wear a hat, except for religious reasons.
  • Eyes cannot be covered with sunglasses.

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Available To

Faculty, Staff, Students

Get Started

Instructors

Students

Technical Requirements for Students Technical Requirements for Instructors
  • Broadband internet connection
  • Windows 10 or 11 (S mode not supported | macOS 11 11 to 15.0+ higher
  • See this website for further device requirements
  • Web camera (internal or external)
  • Microphone
  • Windows 10 or 11 (S mode not supported | macOS 11 11 to 15.0+ higher
  • A published course in Canvas
  • Respondus LockDown Browser link in the course navigation linked to a course quiz (see KB articles for instructions)

Learn More

Integrated Services

  • Canvas

Fees

No fees are associated with this service.

 
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Related Articles (3)

Consider these tips when administering online tests and to ensure academic integrity in your classes.
Specify Respondus Monitor for use with a Canvas quiz.
These instructions step you through viewing your students' Respondus Monitor webcam videos.