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    Services or Offerings?
    *Web Services
    1. Services
    2. Web Services
    Services related to our websites, including content management systems and personal websites.
    Adobe Products Licensing
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Desktop Publishing & Design
    Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
    ArcGIS Licensing
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Desktop Publishing & Design
    Geographic Information System software available through the ECU Download Center.
    Document Accessibility Support
    1. Services
    2. Web Services
    3. Accessibility
    Submit to request assistance making your Word, Indesign, PowerPoint, Excel or other digital document accessible for posting online or as a printable email attachment.
    ECU Account Authentication (MFA)
    1. Services
    2. Accounts - Access
    Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.
    ECU Email Support
    1. Services
    2. Communication - Conferencing - Collaboration
    3. Email & Listserv
    ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
    ECU Wired Network
    1. Services
    2. Network - Connectivity
    Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
    ECU Wireless Networks
    1. Services
    2. Network - Connectivity
    If you are having issues with your wireless connection, please submit this service request.
    File Sharing
    1. Services
    2. IT Security - Compliance
    3. Approvals - Exceptions
    ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
    Information Security Awareness Development
    1. Services
    2. IT Security - Compliance
    3. Information Security
    Submit this request for assistance with developing security content for your area.
    LISTSERV Software
    1. Services
    2. Communication - Conferencing - Collaboration
    3. Email & Listserv
    A listserv is software used to manage an email discussion group. Submit this form to request a new listserv for a class or group. Faculty and staff may also join the ECU Announce listserv.
    Microsoft 365 Research & Administrative Support
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Windows & Microsoft 365
    Faculty, staff, students. Request support for Microsoft 365 Teams, OneDrive, and other MS365 apps in a research or administrative environment.
    Microsoft Forms Support
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Windows & Microsoft 365
    5. Microsoft 365 Apps
    Create surveys, quizzes and polls using the Microsoft Forms app available through your ECU Microsoft 365 subscription.
    Microsoft Power Apps Support
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Windows & Microsoft 365
    5. Microsoft 365 Apps
    Build highly-tailored, low-code apps to modernize and automate your processes using pre-built templates, drag-and-drop simplicity and quick deployment. Submit this request for help using Power Apps.
    Microsoft Power Automate Support
    1. Services
    2. Hardware - Software - Storage
    3. Software
    4. Windows & Microsoft 365
    5. Microsoft 365 Apps
    Automate and simplify your workflows. Submit this request for Power Automate support.