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Services or Offerings?
*Web Services
  1. Services
  2. Web Services
Services related to our websites, including content management systems and personal websites.
Adobe Products Licensing
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Desktop Publishing & Design
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
Alumni Email Account Request (DRAFT)
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Email & Listserv
Graduates submit this form to request an alumni email account.
ArcGIS Licensing
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Desktop Publishing & Design
Geographic Information System software available through the ECU Download Center.
Degree Works
  1. Services
  2. Business
This system allows students to run a degree audit and to also see how degree requirements change if they switch their program of study. Send this request to report a non-functioning process or production issue, general feedback or non-production issue, or to request a new system or new request for service.
ECU Account Authentication
  1. Services
  2. Accounts - Access
MULTIFACTOR AUTHENTICATION (MFA), also called two-step verification or two-factor verification, is ECU's security action to verify your identity during log in to ECU resources.
ECU Email Support
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Email & Listserv
ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.
ECU Wired Network
  1. Services
  2. Network - Connectivity
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
ECU Wireless Networks
  1. Services
  2. Network - Connectivity
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
File Sharing
  1. Services
  2. IT Security - Compliance
  3. Approvals - Exceptions
ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
Information Security Awareness Development
  1. Services
  2. IT Security - Compliance
  3. Information Security
Submit this request for assistance with developing security content for your area.
LISTSERV Software
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Email & Listserv
A listserv is software used to manage an email discussion group. Submit this form to request a new listserv for a class or group. Faculty and staff may also join the ECU Announce listserv.
Microsoft Forms Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
  5. Microsoft 365 Apps
Create surveys, quizzes and polls using the Microsoft Forms app available through your ECU Microsoft 365 subscription.
Microsoft Office 365 and SharePoint
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
Service and support for OneDrive, Teams, SharePoint, Flow and PowerApps in Office 365
Microsoft Power Apps Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
  5. Microsoft 365 Apps
Build highly-tailored, low-code apps to modernize and automate your processes using pre-built templates, drag-and-drop simplicity and quick deployment. Submit this request for help using Power Apps.