Search46 Results

*Web Services
  1. Services
  2. Web Services
Services related to our websites, including content management systems and personal websites.
Adobe Products Licensing
  1. Services
  2. Hardware Software Storage
  3. Software
  4. Desktop Publishing & Design
Adobe Creative Cloud graphic design, video, photography and web development suite and Acrobat Pro PDF creation and editing solution available any time during the year.
ArcGIS Licensing
  1. Services
  2. Hardware Software Storage
  3. Software
  4. Desktop Publishing & Design
Geographic Information System software, includes ArcGIS Desktop, ArcInfo, ArcReader, and others. Create data, update, query, mapping, analysis and displaying system.
Computer Labs Service & Support
  1. Services
  2. Student Printing - Computer Labs - VCL
Submit this request to report a lab issue or to request a software/equipment consultation for a computer lab.
Degree Works
  1. Services
  2. Business
This system allows students to run a degree audit and to also see how degree requirements change if they switch their program of study. Send this request to report a non-functioning process or production issue, general feedback or non-production issue, or to request a new system or new request for service.
Device Encryption for Sensitive Information
  1. Services
  2. Hardware Software Storage
  3. Hardware
If you store sensitive information on your workstation, laptop, flash drive or mobile device, these files should be encrypted to protect them from unauthorized access or theft. Submit a request to have encryption enabled on your Android, iOS or Windows tablet, Linux, Mac or Windows desktop/laptop, Thin Client or USB hard drive or USB flash drive.
ECU Email Support
  1. Services
  2. Communication Conferencing Collaboration
  3. Email & Listserv
ECU email is available through Microsoft Office 365 and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.
ECU Wired Network
  1. Services
  2. Network - Connectivity
Both residence halls and campus buildings include wired network ports. Submit this request to report a problem or request connection assistance for your device. This includes connecting a desktop, laptop and scheduling implementation of a file server, network attached storage (NAS) or Internet of Things (IoT) device.
ECU Wireless Networks
  1. Services
  2. Network - Connectivity
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
File Sharing
  1. Services
  2. Governance, Compliance & Security
ECU blocks all file-sharing traffic on the university’s network. The term “file sharing” is described as the act of distributing or making available digitally stored material (e.g., music, movies, documents, photos, games, etc.) to other users on the Internet. If you need to use software such as BitTorrent, uTorrent, or Vuze for legitimate business or academic purposes, you will need to submit a file-sharing exception request form through the IT Help Desk.
Lab PPE Cleaning Supplies
  1. Services
  2. Student Printing - Computer Labs - VCL
Submit this request to report that you are running low on sanitizing wipes or hand sanitizer in a Student Computer Lab.
LISTSERV Software
  1. Services
  2. Communication Conferencing Collaboration
  3. Email & Listserv
A listserv is software used to manage an email discussion group. Submit this form to request a new listserv for a class or group. Faculty and staff may also join the ECU Announce listserv.
Mobile Device Management - Microsoft Intune
  1. Services
  2. Governance, Compliance & Security
Microsoft Intune helps users balance data access with data security on a mobile device.
Multi-Factor Authentication (MFA)
  1. Services
  2. Accounts - Access
MFA is a security action to verify your identity during log in to the Canvas learning management system and Office 365 (including email) from a non-ECU network or logging in to ECU through the virtual private network (remoteaccess.ecu.edu | piratesvpn.ecu.edu). MFA is mandatory for students, faculty and staff.
MyWeb Self-Service
  1. Services
  2. Web Services
My Web is the self-service portal where ECU faculty, staff and students can create their own academic website or blog.