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Services or Offerings?
DocuSign is an electronic signature service that allows you to securely sign and initial an electronic document instead of a paper copy. You can also send electronic documents for signature—to one person or many people—and easily see the status of the documents you send.

Submit to request HealthSpan (EPIC electronic health record) system access for new users.

Submit to request HealthSpan (EPIC electronic health record) system access to modify existing access or to delete a user's access.

Submit this form for help with the HealthSpan (EPIC electronic health record) system or to request an investigation, modification of an application or system, a new application or system or software deployment.

Assistive technology software that reads electronic text such as from e-books, websites and documents created in word-processing programs.

Axium is the electronic dental record for School of Dental Medicine patients. This tool is used for appointment registration, billing, dental records and other patient tracking. If you need assistance with this tool, you can enter a ticket here and it will be routed to the Dental School of Medicine technical support staff. Do not include personal medical information such as HIPAA or PHI.

Banner HR is a module of ECU's Enterprise Resource Planning (ERP) system. Use this service for assistance with Electronic Personnel Action Forms (EPAFs) and HR Internet Native Banner (INB).

Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.

To meet the virtual needs of investigators and research teams, CareLink is being offered to bolster the clinical research infrastructure. CareLink is a web-based application for connecting ECU's organizations and community practices with access to select patient information in the EPIC electronic medical record (EMR) data repository to improve the continuity of care. Investigators and research teams can request access for external parties such as research monitors and auditors to support remote monitoring of clinical trials. Internal users must use the prescribed access to the EMR.

The purpose of the Technology Threshold Assessment (TTA) is to aid ITCS in evaluating the information/data in the system and make the appropriate determination about how to treat the information/data, as required by University, State, and Federal regulations.

Xtender is a document imaging and storage system used by administrative staff to capture, organize and retrieve paper and computer-generated documents at ECU. Documents are scanned and available for viewing through Banner INB. The Xtender team provides consultation, development, support and one-on-one or group training for new and existing Xtender applications. Submit this request for questions and training, to modify an existing application or to request a new application.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for a REDCap account.

REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for support issues and assistance with data collection instrument development.