DocuSign Support


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket


DocuSign is an electronic signature service that allows you to securely sign and initial an electronic document instead of a paper copy. Departments can replace paper documents with secure digital files for secure signatures. Electronic routing is allowed to one person or many people – and you can easily see the status of the documents in process.

Available To

Faculty, Staff

Get Started

New users log in to create an account. Current users access their account through this login. Authentication required.

Log in

Features and Benefits

Transform your current paper workflows into a digital process. There are several advantages to using DocuSign:

  • Secure and legally binding. DocuSign provides secure delivery of official documents and is legally binding.
  • Saves time. Unlike a manual delivery process that might take weeks, DocuSign electronic documents are routed through the approval process as they are signed, reducing turnaround time, mailing costs and staff time.
  • Saves money. The DocuSign process is completely paperless, reducing print, postal and storage costs.
  • Tracks the document. DocuSign tracks each document’s location in real time as well as who still needs to sign it, with updates sent periodically to remind signers they have a document waiting for their approval. No more physical forms getting lost amid the clutter.
  • Two-factor authentication for sensitive data users is a requirement. See this two-factor authentication support document from

Learn More


No fees are associated with this service.

Submit a Ticket


Service ID: 30537
Wed 9/19/18 10:53 AM
Fri 4/22/22 8:14 AM