Audiovisual Support

Support

The Audiovisual team responds to requests during regular operating hours.

Emergency Support 252-328-9830
Main Campus Option 1 | Health Sciences Option 2
Include your name, phone number, building and room number plus a brief description of the problem
► A technician is dispatched (as appropriate) to your location within 10 minutes of your call. Note: During peak times such as the beginning and end of each semester, support response time may increase.


 Phone: 252-328-9866 / 800-340-7081

Submit this request for non-emergency support

Overview

The Audiovisual team provides support for the audiovisual and other technology equipment in the 450-plus teaching spaces on campus. The team also offers hands-on training to the faculty and staff who use these classrooms.

Submit this ticket for non-emergency support, to report classroom equipment outages and to request equipment training.

Related Links

Available To

Faculty, Staff

Related Policies and Guidelines

Service Availability

The Audiovisual team responds to support requests during regular operating hours.

Emergency Support 252-328-9830
Main Campus Option 1 | Health Sciences Option 2
Include your name, phone number, building and room number plus a brief description of the problem
► A technician is dispatched (as appropriate) to your location within 10 minutes of your call. Note: During peak times such as the beginning and end of each semester, support response time may increase.

Service Level Expectations

Response time is per service level guidelines. Please note: During peak times such as the beginning and end of each semester, support response time may increase.

Fees

No fees are associated with this service.

 
Submit a Ticket

Related Articles (2)

Most-asked user questions on classroom audiovisual equipment.
See this quickstart guide to using a HiTech classroom.

Details

Service ID: 12103
Created
Tue 2/2/16 6:38 PM
Modified
Wed 7/26/23 11:58 AM
Service Owner
AV Services and Support