Support
The Audiovisual team responds to requests during regular operating hours.
Emergency Support 252-328-9830
► Main Campus Option 1 | Health Sciences Option 2
► Include your name, phone number, building and room number plus a brief description of the problem
► A technician is dispatched (as appropriate) to your location within 10 minutes of your call. Note: During peak times such as the beginning and end of each semester, support response time may increase.
Phone: 252-328-9866 / 800-340-7081
Submit this request for non-emergency support
Overview
The Audiovisual team provides support for the audiovisual and other technology equipment in the 450-plus teaching spaces on campus. The team also offers hands-on training to the faculty and staff who use these classrooms.
Submit this ticket for non-emergency support, to report classroom equipment outages and to request equipment training.
Related Links
Available To
Faculty, Staff
Related Policies and Guidelines
Acceptable Use of IT Resources Policy
Service Availability
The Audiovisual team responds to support requests during regular operating hours.
Emergency Support 252-328-9830
► Main Campus Option 1 | Health Sciences Option 2
► Include your name, phone number, building and room number plus a brief description of the problem
► A technician is dispatched (as appropriate) to your location within 10 minutes of your call. Note: During peak times such as the beginning and end of each semester, support response time may increase.
Service Level Expectations
Response time is per service level guidelines. Please note: During peak times such as the beginning and end of each semester, support response time may increase.
Fees
No fees are associated with this service.