Microsoft Software Install


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket


If your department has purchased a license for Microsoft Project or Visio software, submit this form for installation assistance. You may also request installation of Microsoft Visual Studio.

ECU-managed computers have Office already installed with automatic updates. Faculty and staff also have 5 Microsoft Office licenses available through their Microsoft 365 subscription for personal computers.

Available To

Faculty, Staff

Get Started

Project and Visio

Step 1. Purchase a license. Departments purchase a license through the Microsoft Select Plus Academic Agreement vendor, Dell:

Dell, Inc.
One Dell Way
RoundRock, TX 28682

Jeff Goletz

Step 2. Install the software. Submit this service request with a copy of the PO. Desktop Support will contact you.

Step 3. For follow-up inquiries about your license order, please contact Donna McDonald at

Related Policies and Guidelines

Export Control Restrictions

Exporting Overview from

Microsoft products are subject to U.S. government jurisdiction and may not be exported without authorization to nations commonly referred to as country Group E. There is one anomaly: after Russia’s invasion of Ukraine, the region of Crimea was listed – although technically not a country and consequently, not country Group E.

Microsoft may not export without authorization to:

  • Cuba*
  • Iran*
  • North Korea
  • Sudan
  • Syria
  • Region of Crimea

See the Export Administration Regulations (EAR) Supp. 1 to Part 740. With regard to the region of Crimea, (EAR) 746.6.

*Recent changes to the US sanctions may apply to Iran and Cuba. To determine eligibility of your transaction, please consult the OFAC Iran Sanctions Resource Centerthe US BIS Cuba Guidance and OFAC Cuba Guidance.

Learn More

Check out your FREE LinkedIn Learning instructional video account for in-depth, online training for these products.


You must purchase a license from Dell, the Microsoft Select Plus Academic Agreement vendor.

Submit a Ticket


Service ID: 12245
Fri 2/12/16 2:27 PM
Tue 2/28/23 10:24 AM
Service Owner
Desktop Technologies Support-East