Cisco Finesse Call Center

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket

Overview

Cisco Finesse is ECU’s call center software for clinics, help desks and other customer service offices. Submit the request for support.

Available To

Faculty, Staff, Students

Fees

No fees are associated with this service.

 
Submit a Ticket

Related Articles (2)

View this Finesse Call Center training video for agents.
View this supervisor training for the Cisco Finesse Call Center.

Details

Service ID: 23825
Created
Wed 10/25/17 8:49 AM
Modified
Fri 8/26/22 11:27 AM
Service Owner
Service Management