Support
[Below is the default. If how to request support for your service is different, please update as needed.]
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
What we provide:
- Panopto Recording in rooms equipped with recording technology.
- Note: Room reservations are not handled by IT.
- Panopto-enabled rooms: Speight 203, 211, 313, and (coming soon) Rivers 128.
- Other rooms may be used for Teams recordings, but the owner of the recording must provide the MP4 file for us to upload.
- Room Setup – You can request our assistance with technology setup and connection 15 minutes before the start of the presentation.
- Teams Meetings – These are created and managed by the search chair.
Available To
Faculty, Staff
Fees
No fees are associated with this service.