Audiovisual Consultation

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252.328.9866 / 800.340.7081

IT Help Desk Chat

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Overview

The Audio Design and Engineering team provides consultation for audiovisual systems and equipment updates in classrooms, conference/seminar rooms or other spaces. If your department is considering an update to existing AV equipment or installing new equipment, submit this form.

Available To

Departments

Features and Benefits

By taking advantage of the team's expertise, any new systems and equipment will be reliable and supportable.

Related Policies and Guidelines

Campus Operations outlines ECU guidelines for designing telecommunications and computer networking support structures in campus buildings. For more information, please see the Campus Operations Construction Standards web page or Construction Standards Word document.

Service Level Expectations

Response time for new tickets follows service level guidelines. Please allow 14 days for budget information and up to 90 days for equipment delivery and installation.

Fees

No fees are associated with this consulting service.

 
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Details

Service ID: 12104
Created
Tue 2/2/16 6:39 PM
Modified
Fri 1/29/21 8:58 AM