URL Shortener Access and Support


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket


Available to faculty and staff, ECU’s URL shortener service, go.ecu.edu, allows customization of long URLs to a user-friendly format for print, web or social media materials.

The shortened links you create are displayed in these two formats:

  • go.ecu.edu/mac-and-cheese
  • A QR code with an ECU theme

Submit this request for access to go.ecu.edu or assistance managing your go links.

Available To

Faculty, Staff

Get Started

Request access

Read and agree to the Terms of Service, then submit this request for access to the tools.ecu.edu dashboard.

Create a Link

Decide on the shorter URL. For example, the long link, "itcs.ecu.edu/great-recipes/macaroni-and-cheese" could be shortened to "go.ecu.edu/mac-and-cheese." For URL recommendations, visit Web Standards: Section VI. Domain Names and URL Management.

Next, Log in to tools.ecu.edu to open the dashboard. Choose the go.ecu.edu service.

Enter your new URL in this format: go.ecu.edu/your-chosen-url-here (see example above). Add tags to each shortened URL to easily find all shortened links for your department.

You now have a shorter URL or QR code to use in print, web, email and social media materials. You can also choose a generated hash for a short, nondescript URL particularly useful for social media applications.

Related Policies and Guidelines

Terms of Service

Only ECU-approved domains are allowed. If you need to request a domain be added to the tool, please submit this request.

URLs are provided on a first come, first served basis. If your selected URL is deemed more appropriately assigned to another department or entity, the issue will be decided by the Web Oversight Committee. If you think a URL has been inappropriately assigned, please submit this request.

For optimal user experience and higher search engine page rankings, see SEO guidelines for creating URLs in Section VI, Domain Names and URL Management of the Web Standards and Responsibilities article.


No fees are associated with this service.

Submit a Ticket


Service ID: 24185
Tue 11/7/17 11:29 AM
Wed 5/10/23 11:37 AM
Service Owner
Web Services