Respondus Monitor

Support

An ITCS technician will respond to support requests during regular operating hours.

 Pirate Techs Support: 252-328-9866 / 800-340-7081

Submit this Ticket to request student or instructor support.

Overview

Respondus Monitor is a software-based video proctoring service that can be used when students take a test in Canvas. Respondus Monitor tracks and records suspicious behavior such as using a secondary device, calculator, textbook or receiving assistance from other students. Respondus Monitor creates a flagged and timestamped video for the instructor to review.

Submit this request for student or instructor support.


Recommendations for Instructors

  • Use this method where there are no alternative assessment options.
  • Review the Getting Started Training, Webinars & Resources from Respondus before using Monitor.
  • Review the technical requirements for students before administering tests using Respondus Monitor. Include technical requirements for Respondus Monitor in your syllabus.
  • Survey students to determine if they have technology that meets the technical requirements.
  • If some students do not or cannot meet technical requirements, you may need to prepare an alternative assignment.

Testing Standards for Students using Respondus Monitor

  • The exam room should be well lit.
  • The exam should be taken sitting at a table or desk cleared of any other items.
  • The room should be clutter-free with a clear view of the examinee.
  • Student should have the One Card ready to show at the start of the exam and upon request.
  • Examinee should not have any cell phone or smartwatch nearby.
  • Examinee should not have the face covered.
  • Examinee should be ready to pull pockets inside out and roll up shirt sleeves for inspection prior to the start of each exam.
  • Examinee should not wear a hat, except for religious reasons.
  • Eyes cannot be covered with sunglasses.

Related Logins

Available To

Faculty, Staff, Students

Get Started

Instructors

Students

Technical Requirements for Students Technical Requirements for Instructors
  • Broadband internet connection
  • Windows 10, 8 or 7 | Mac OS X 10.10 or higher
  • Respondus Monitor does not work on Chromebook, Android, iOS, Kindle, etc.
  • Web camera (internal or external)
  • Microphone
  • Windows 10, 8 or 7 | Mac OS X 10.10 or higher
  • A published course in Canvas
  • Respondus LockDown Browser link in the course navigation linked to a course quiz (see KB articles for instructions)

Learn More

Integrated Services

  • Canvas

Fees

No fees are associated with this service.

 
Submit a Ticket

Related Articles (3)

Consider these tips when administering online tests and to ensure academic integrity in your classes.
Specify Respondus Monitor for use with a Canvas quiz.
These instructions step you through viewing your students' Respondus Monitor webcam videos.

Details

Service ID: 31661
Created
Wed 4/1/20 11:24 AM
Modified
Wed 9/7/22 12:51 PM
Service Owner
Learning Technologies