Support
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Pirate Techs Support: 252-328-9866 / 800-340-7081
Submit this Ticket to request student or instructor support.
Overview
Respondus Monitor is a software-based video proctoring service that can be used when students take a test in Canvas. Respondus Monitor tracks and records suspicious behavior such as using a secondary device, calculator, textbook or receiving assistance from other students. Respondus Monitor creates a flagged and timestamped video for the instructor to review.
Submit this request for student or instructor support.
Recommendations for Instructors
- Use this method where there are no alternative assessment options.
- Review the Getting Started Training, Webinars & Resources from Respondus before using Monitor.
- Review the technical requirements for students before administering tests using Respondus Monitor. Include technical requirements for Respondus Monitor in your syllabus.
- Survey students to determine if they have technology that meets the technical requirements.
- If some students do not or cannot meet technical requirements, you may need to prepare an alternative assignment.
Testing Standards for Students using Respondus Monitor
- The exam room should be well lit.
- The exam should be taken sitting at a table or desk cleared of any other items.
- The room should be clutter-free with a clear view of the examinee.
- Student should have the One Card ready to show at the start of the exam and upon request.
- Examinee should not have any cell phone or smartwatch nearby.
- Examinee should not have the face covered.
- Examinee should be ready to pull pockets inside out and roll up shirt sleeves for inspection prior to the start of each exam.
- Examinee should not wear a hat, except for religious reasons.
- Eyes cannot be covered with sunglasses.
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Available To
Faculty, Staff, Students
Get Started
Instructors
Students
Technical Requirements for Students |
Technical Requirements for Instructors |
- Broadband internet connection
- Windows 10, 8 or 7 | Mac OS X 10.10 or higher
- Respondus Monitor does not work on Chromebook, Android, iOS, Kindle, etc.
- Web camera (internal or external)
- Microphone
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- Windows 10, 8 or 7 | Mac OS X 10.10 or higher
- A published course in Canvas
- Respondus LockDown Browser link in the course navigation linked to a course quiz (see KB articles for instructions)
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Integrated Services
Fees
No fees are associated with this service.