Skip to a section: Add a New Device | Manage a Device
Overview
In residence halls, internet-ready devices like smart TVs or other multimedia equipment must be connected to the ECU-WIFI network or wired network, not eduroam. You can register up to three internet-ready devices by following these instructions to avoid daily authentication.
Please Note: If the mydevices.ecu.edu link does not work, log in to
ECU's virtual private network (VPN),
remoteaccess.ecu.edu to see if this solves the problem. See these
step-by-step vpn guides. Otherwise, call the IT Service Desk at 252-328-9866 or visit your nearest Pirate Techs campus location.
Add a New Device
Step 1. Open My Devices
Open a browser and navigate to https://mydevices.ecu.edu. Log in, read the Acceptable Use Policy and click Accept.
The Manage Devices screen opens.
Step 2. Register your device
Click the Add button on the Manage Devices screen and complete the registration form:
- Enter a name for your device (no special characters).
- Enter the device's MAC Address. This number is usually found near the device's serial number. It consists of 6 alphanumeric number pairs separated by colons such as AA:BB:CC:11:22:33 Wireless MAC or Wi-Fi address. You can also find the MAC address within your system settings. See the Related Articles section on this page for a link to more information on how to locate your MAC address.
PLEASE NOTE: Some newer devices randomize, or create, a new MAC address at each log on. You will need to turn off MAC address randomization through your device settings, or it will not authenticate and connect to ECU-WIFI.
- Enter a short description of your device (your choice).
- Click Submit.
The Manage Devices screen re-opens. You will see the new device listed in the manage devices list. You will also see the statement, Pending, and this is normal.
Step 3. Set up your multimedia device
After My Devices registration, set up the device and connect to the ECU-WIFI network (not eduroam).
PLEASE NOTE: Some newer devices randomize, or create, a new MAC address at each log on. You will need to turn off MAC address randomization through your device settings, or it will not authenticate and connect to ECU-WIFI.
Manage Devices
Log in to https://mydevices.ecu.edu. The Manage Devices screen opens. Check the box next to the device you wish to manage to edit, delete or report the device as lost.
Edit the description
Selecting the Edit button allows you to update the device description.
Note: If the device’s MAC address is wrong, delete the device and add it again using the correct MAC address. Click Submit to save your changes.
Delete a device
The Delete button removes a device.
Note: If replacing a device, delete the original device first, then add the new device.
Report as lost
The Lost button removes network access for that device. You can reinstate the device at any time.
