Tutorial - Register and Manage Internet-Ready Devices

IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers

Skip to a section: Add a New Device | Manage a Device

Overview

In residence halls, internet-ready devices like smart TVs or other multimedia equipment must be connected to the ecu-wifi network or the wired network, not eduroam. You can register up to two internet-ready devices by following these instructions to avoid daily authentication.

Please Note: If the mydevices.ecu.edu link does not work, log in to ECU's virtual private network (VPN), remoteaccess.ecu.edu to see if this solves the problem. See these step-by-step vpn guides. Otherwise, call the IT Service Desk at 252-328-9866 or walk in to your nearest Pirate Techs location.

Add a New Device

Step 1

Open a browser and navigate to https://mydevices.ecu.edu. Log in, read the Acceptable Use Policy and click Accept.

The Manage Devices screen opens.

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Step 2

Click the Add button on the Manage Devices screen and complete the registration form:

  1. Enter a name for your device (no special characters).
  2. Enter the device's MAC Address. This number is usually found near the device's serial number. It consists of 6 alphanumeric number pairs separated by colons such as AA:BB:CC:11:22:33 Wireless MAC or Wi-Fi address. You can also find the MAC address within your system settings. See the Related Articles section on this page for a link to more information on how to locate your MAC address.
  3. Enter a short description of your device (your choice).
  4. Click Submit.

The Manage Devices screen re-opens. You will see the new device listed in the manage devices list. You will also see the statement, Pending, and this is normal.

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Manage Devices

Log in to https://mydevices.ecu.edu. The Manage Devices screen opens. Check the box next to the device you wish to manage to edit, delete or report the device as lost.

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Edit the description

Selecting the Edit button allows you to update the device description.

Note: If the device’s MAC address is wrong, delete the device and add it again using the correct MAC address. Click Submit to save your changes.

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Delete a device

 

The Delete button removes a device.

 

Note: If replacing a device, delete the original device first, then add the new device.

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Report as lost

 

The Lost button removes network access for that device. You can reinstate the device at any time.

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Details

Article ID: 67432
Created
Wed 11/13/19 10:03 AM
Modified
Mon 4/22/24 11:50 AM
Service Owner
Network Services

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