FAQ - Passkeys for Authentication

IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket

How is a passkey more secure than an emailed code for MFA?

How does a passkey secure my accounts?

Should I also configure a backup authentication method besides my passkey?

What if my mobile device is lost, broken, or replaced?

If I get a new mobile device, can I transfer my Microsoft Authenticator passkeys to the new device?

If I set up a passkey for my ECU account, then change my ECU password, do I need to update the passkey with the new password?
 

How is a passkey more secure than an emailed code for MFA?

Passkeys are currently the most secure way to protect your data. You may have already been prompted to set up a passkey for other personal accounts, such as your bank. But don't worry, if you are new to passkeys, they are easy to set up and use. Here's why: A passkey consists of two parts, a private key saved to your device, and a public key saved to the account's server. Both your private key and the account's public key are required for account access. So, if a data breach happens, hackers only gain access to the account's public key, and your account is safe because you store the private key. Additionally, passkeys are phishing resistant because they are specifically associated with the account's domain. If you are tricked into trying to log in to a fake website, the key won't work.   

To learn more, visit the passkeys website at Microsoft Support. https://support.microsoft.com/en-us/accounts-billing/security/what-are-passkeys-why-they-matter This article explains passkeys in plain language and has a useful FAQ.

How does a passkey secure my accounts?

A passkey is a secure, password‑free sign‑in method that

  1. replaces your password with strong encryption so it is no longer stored on account servers, and
  2. replaces traditional multifactor authentication prompts by verifying your identity directly on your trusted device.
  3. Passkeys are stored securely on your phone or computer and are protected by your fingerprint, face scan, PIN, or device unlock.
  4. They only work with the website or service where they were created, which prevents phishing and fake login pages from stealing your credentials.
  5. After setup, sign in and approve the request on your device — fast, secure and easy.

Should I also configure a backup authentication method besides my passkey?

You have three passwordless methods of authentication:

  1. Yubikey security key
  2. Microsoft Authenticator app for mobile phone, phone call or text
  3. Windows Hello for Business (WHfB) for authentication when you log in to your ECU-managed Windows 11 computer and access SSO resources. 

What if my mobile device is lost, broken, or replaced?

IMPORTANT: CONFIGURE MORE THAN ONE AUTHENTICATION METHOD FOR YOUR ECU ACCOUNT.

Your passkey is protected by your device and cannot be used without it. If your device is lost, broken, or replaced, sign in using another authentication method and remove the old passkey from your account settings. You can then set up a new passkey on your new device. Passkeys are easily replaced, and losing a device does not give anyone access to your account.

If I get a new mobile device, can I transfer my Microsoft Authenticator passkeys to the new device?

Microsoft Authenticator binds the passkeys to the device so they cannot be transferred to a new device. If you get a new mobile device, you will need to use an alternate authentication method and create a new passkey on the new device, and you may delete the old passkey from your ECU account.

If I set up a passkey for my ECU account, then change my ECU password, do I need to update the Passkey with the new password?

No. Passkeys do not use or store your password. Changing your ECU password does not affect your passkey, and no updates are needed. Your passkey continues to work independently of your password.