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Frequently asked question concerning passkeys.

Authenticator App number matching is one option available to verify your identity.

All USERS: Four options; simple, quick and secure.

Set up and manage your ECU account authentication methods

ECU-managed Mac users change their password locally rather than using PirateID Self Service.

Change your password through Microsoft 365's Security Info: ECU-managed Windows, personal macOS, personal Windows, alumni

Three options if your account is locked: Microsoft online web form, PirateTechs 1-on-1 support, ECU Password Change form.

Alumni use Microsoft 365 account settings to manage passwords and authentication methods.

MICROSOFT IS RETIRING SMS (TEXTED) CODES AND PHONE VERIFICATION BEGINNING FEBRUARY 2027. An Authenticator PASSKEY is the recommended default authentication method for all users.

Configure a Yubico security key for your ECU account on a Windows computer.

List of Knowledge Base account authentication (MFA) articles for ECU users.

Set up a Yubico security key on your macOs computer.

Questions from ECU users on using the Yubikey security key device.

ALL USERS. See these best practices for configuring authentication for your ECU account.

Set up the Authenticator mobile app as your default two-factor account verification method.