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If your ECU account is locked, there are three options to use: the Microsoft online form, visiting your nearest PirateTechs location or submitting the online Password Change form.

Alumni use Microsoft 365 account settings to manage passwords and authentication methods.

Account sign-ins and password resets are now managed through Microsoft 365's Security Info.

New ECU user accounts are now activated through the Microsoft Self Service Password Reset system.

All ECU users now manage their ECU password through Microsoft 365's SSPR.

ECU-managed Mac users change their password locally rather than using PirateID Self Service.

All USERS: Four options; simple, quick and secure.

Set up a Yubico security key on your macOs computer.

Configure a Yubico security key for your ECU account on a Windows computer.

Questions from ECU users on using the Yubikey security key device.

List of Knowledge Base account authentication (MFA) articles for ECU users.

ALL USERS. See these best practices for configuring authentication for your ECU account.

Set up and manage your ECU account authentication methods

Create a backup of your Microsoft Authenticator App settings, then easily transfer to a new device.

Set up phone call verification as the authentication method for your PirateID user account.