Accounts and Passwords

Account Deactivation, Activating New PirateIDs, Multi-Factor Authentication (MFA) FAQs and Tutorials

Articles (16)

Activate a New PirateID

Before using your PirateID, you must first activate your account and create a passphrase.

Create a Prospective Faculty Account

There are three situations newly-hired faculty are added to the ECU system to provide email and Blackboard access while HR paperwork is processed.

Create a Secure Passphrase

Your ECU passphrase must be changed every 90 days. To protect your ECU information (as well as every other user's information), use these tips to create a secure passphrase.

FAQ - Multi-Factor Authentication

Frequent questions from users about MFA.

FAQ - PirateID Username

Frequently asked questions about PirateID usernames.

MFA: Access Account Settings

Access your Office 365 account settings to change your verification method, change a verification mobile number and create additional app passwords.

MFA: Mobile App Verification

Enroll your Office 365 account for Multi-Factor Authentication (MFA) using a phone notification or verification code.

MFA: Phone Call Verification

Enroll your Office 365 account for Multi-Factor Authentication (MFA) using the phone call option.

MFA: Reset MFA for Replaced Verification Device

You may need to reset MFA for your Office 365 account if the mobile phone you use for account verification is lost, stolen or replaced.

MFA: Text Message Verification

Enroll your Office 365 account for Multi-Factor Authentication (MFA) using a text message.

MFA: Trust a Device and Remove Trust

After MFA setup, trust your computer to skip MFA for 60 days. If your trusted computer is lost or stolen, remove the trust through your Office 365 account settings.

MFA: Use App Passwords

Some apps and older mobile devices may not support MFA. You will need to configure these accounts using a Microsoft app password to replace your ECU passphrase.

Passphrase Reset Process Favorite

A passphrase may need to be reset if it expires or locks after too many failed logon attempts. Users reset the passphrase using one of three options.

Passphrase Updates While Working Remotely

A Windows computer won't recognize a new passphrase off campus. Here's the fix.

PirateID Eligibility

See the PirateID account eligibility requirements for students and employees and termination criteria.