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Some default features included with the macOS and Windows operating systems do not comply with security guidelines or ECU regulations and are blocked on ECU-managed computers. Other features are managed by IT admins.

See which consumer-oriented features are managed on ECU-managed computers.

See these questions and answers from ECU faculty and staff.

Export bookmarks/favorites and create a backup of your ECU-managed Windows computer.

See these guidelines for creating a backup of your ECU-managed macOS computer.

Guide to managing data stored on ECU-managed computer when the assigned employee exits.

Questions answered about management of an encrypted ECU-owned faculty/staff computer.

This article outlines the pre-replacement tasks for faculty and staff receiving a replacement ECU computer.

Have you forgotten your Windows Hello for Business? Follow these instructions to reset.

Windows Hello for Business uses biometric or PIN login for convenience and security.

Windows Hello for Business (WHfB) enhances security and convenience through biometrics and PINs. Here’s what you need to know.

ECU-managed Mac users change their password locally rather than using PirateID Self Service.

Follow these steps to connect remotely from an ECU-managed macOS workstation to an ECU-managed Windows workstation.

Follow these steps to connect remotely from an ECU-managed Windows workstation to an ECU-managed Windows workstation.

Admin by Request allows temporary computer admin rights for end users. After license approval, follow these steps to install and use ABR.