Enterprise NAS Support

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket

Overview

Formerly called Piratedrive. Enterprise NAS is a campus network-attached storage folder available to both individual users and departments to store work and school data. Folders are saved to ECU servers, secure and backed up daily. All activities using NAS must conform to the Acceptable Use of IT Resources Policy.

Available (through mapped drive) on or off campus (VPN connection or SFTP). NAS storage is approved for sensitive ECU data like FERPA or research data.

Department folders require one primary and one backup administrator to manage data and user access/permissions.

Submit this request if your department or group requires support or increased storage space.

Commercial use prohibited. Your NAS folder may not be used for personal gain, a non-university, for-profit business or to advertise events or items for sale that result in a revenue gain for non-university departments, programs or organizations.
Illegal use prohibited. Illegal uses include, but are not limited to such activities as unauthorized distribution or copying of copyrighted software, fraud and harassment. 
Reporting complaints. Complaints relating to the abuse of Enterprise NAS space should be directed to the IT Service Desk at 252-328-9866.

Available To

Faculty, Staff

Related Policies and Guidelines

Fees

Requests are reviewed for determination of any storage fees.