Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit this support ticket to request instructional (faculty only) license.
Overview
Effective October 1, 2024, Adobe is discontinuing the Creative Cloud content synchronization process, synced file and folder sharing and permanently removing cloud-based file copies. If you use any of these features, see this IT Knowledge Base article for next steps.
Adobe Creative Cloud is a suite of desktop and mobile applications used for graphic design, video/photography editing, web development and more. Popular apps include Adobe Acrobat, Photoshop and Dreamweaver. A license also includes Adobe Cloud storage (100GB, non-sensitive only), unlimited access to Adobe Stock images fonts. Applications are downloaded and managed through the Adobe CC desktop app.
Adobe Acrobat Pro allows you to create and edit PDF files. Acrobat is included in the Creative Cloud license but is also available to staff as a single, stand-alone license for those who don't need the whole Adobe CC suite.
Request the Adobe CC License
| Students |
Instructors |
Administrative |
► Request through student portal
► FREE for ECU coursework
► License notification is emailed
► License renewed annually
► Includes Adobe Acrobat
► See Student guidelines |
► Request through this ticket
► FREE for instructional use
► Course syllabus required
► License notification is emailed
► Includes Adobe Acrobat
► See Instructional guidelines |
► Request though PORT**
► Dept. purchase for ECU work
► License notification is emailed
► License fee prorated (see Fees)
► Includes Adobe Acrobat*
► See Administrative guidelines |
*Adobe Acrobat can be purchased as a stand-alone program for staff who don't need Adobe CC. See the Acrobat guidelines for details.
Available To
Faculty, Staff, Students
Get Started
Once you receive your license verification email:
- Sign in to Adobe.com using your ECU credentials. See Related Articles (this page) for tutorial.
- Install the Creative Cloud desktop app to your computer or access features online.
- Download programs, mobile apps and access features through Creative Cloud desktop app or online.
- See the Adobe Licensing Guidelines for more information.
- By downloading this software, you agree to Adobe's General Terms of Use.
Learn More
- Access online resources through Adobe Creative Cloud and search LinkedIn Learning for Adobe courses.
- When you leave ECU, your license is no longer active. See this Adobe Express presentation on transferring your creations, photos and files to a personal space.
Fees