Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit this support ticket
Overview
ECU offers a license for three Adobe products:
Adobe Creative Cloud (Adobe CC) is a suite of professional-grade desktop and mobile applications used for graphic design, video/photography editing, web development and more. Popular apps include Photoshop, Illustrator and Dreamweaver. A license also includes Adobe Cloud storage (400GB, non-sensitive only), unlimited access to Adobe Stock images fonts. PhotoShop, Dreamweaver and other apps are managed through the Adobe CC desktop app. This product recommended to professional graphics and video arts faculty, staff and students.
Adobe Express Premium includes all the most-used features from Creative Cloud "rolled into an easy-to-use web app for those of us who need a quick, creative solution" for announcements, emails, social media posts, web pages and more. Template based with no training required. Recommended to students, staff and faculty non-professional designers.
Adobe Acrobat Pro stand-alone license allows you to create and edit PDF files. Acrobat is included in the Creative Cloud license but is also available to faculty and staff as a single, stand-alone license.
Which license is for you?
| Adobe Acrobat Pro (PDF editor) |
Adobe Creative Cloud |
Adobe Express Pro |
► License provided centrally by ECU; no fee
► Stand-alone license for this product only
► Available to Faculty/staff/students
► Submit this ticket to request
► Business justification required
► 3-year license renewed annually
► May be installed on one computer
► License notification/download instructions emailed
► Unused license can be revoked
► License expires if you leave ECU |
► License provided centrally by ECU; no fee
► Available to faculty, staff, students
► Recommended for professional designers
► Submit this ticket to request
► Business justification required
► 3-year license renewed annually
► May be installed on two computers
► License notification/download instructions emailed
► Includes Adobe Acrobat PDF editor
► Unused license can be revoked
► License expires if you leave ECU |
► NEW for September 2025
► License provided centrally by ECU; no fee
► Available to students, faculty, staff
► Recommended for "everyday" users
► Faculty/Staff: Submit this ticket to request
► Business justification required
► Students download through student portal (no request required)
► 3-year license renewed annually
► May be installed on one computer
► License notification/download instructions emailed
► Unused license can be revoked
► License expires if you leave ECU |
Available To
Faculty, Staff, Students
Get Started
Submit this request* then receive your license verification email:
- Sign in to Adobe.com using your ECU credentials. Link included in license verification message.
- Install the Creative Cloud desktop app to your computer. The Home page will show all apps, but you will only have access to your licensed product.
- Download programs, mobile apps and access features through Creative Cloud desktop app or online.
- See the Adobe Licensing Guidelines for details of your license.
- By downloading this software, you agree to Adobe's General Terms of Use.
*Students can download Adobe Express Pro from the student portal, and do not need to enter this ticket.
Learn More
- From the Creative Cloud Desktop app, explore Adobe step-by-step tutorials available through the Benefits link in the menu (vertical menu, left).
- Sign in to your ECU LinkedIn Learning account and search Adobe Creative Cloud, Adobe Acrobat or Adobe Express for free training courses.
- When you leave ECU, your license is no longer active. See this Adobe Express presentation on transferring your creations, photos and files to a personal space.
Fees
- Adobe 3-year licenses now provided centrally through ECU with no charge-back to departments or student fees.