Tutorial - Manage ECU Account Authentication

faculty-and-staff security students tutorial Microsoft-365 mfa identity-verification PirateID-account

IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | MFA reset form

Jump to a section: Account settings | Change default | Add option | Change phone number | Lost device?

Available to

Current ECU users, alumni

Are you a NEW USER trying to activate your ECU account? See the Tutorial - Activate a New PirateID User Account IT Knowledge Base article. You must claim your account before setting up MFA.

Overview

Multifactor authentication (MFA), also called two-step authentication or two-factor verification (2FA), is ECU's security action that verifies (authenticates) your identity during log in to ECU resources from a non-ECU network. For a successful log in, you need your ECU password (factor one) plus identity verification through a phone call, email, text or app notification using a device (factor two).

This tutorial explains how to:

Access Microsoft 365 account settings to manage MFA methods.
Change your default authentication method.
Add, change or delete an authentication method.
Sign out of all devices if your device is replaced, lost, stolen or hacked.
If these instructions are not sufficient, submit the ECU PirateID Password and Multifactor Reset Request.

Access account and security settings

Current users: mysignins.microsoft.com/security-info
Recent alumni: passwordreset.microsoftonline.com
Legacy alumni: login.microsoftonline.com (accounts created before 2014)

Authentication methods

The Microsoft Authenticator app is the recommended default method for all users as it works internationally and can generate a code with no internet or cell service. It is also recommended that users configure several MFA methods as backup.

Change your default authentication method. You can change your default sign-in method to: 1) App based - notification, 2) Phone call, 3) Phone text, 4) App based - code.	Add an authentication method. 1) Authenticator app, 2) Alternate phone, 3) Security questions, 4) Office phone. You may add up to three phone numbers for verification.

Change your authentication phone number. Click the Change link beside the phone section. Add the new number and decide whether to verify through text or phone call. Click Next then verify through the new phone. A message verifies the new number in the system.

Changing an alternate email address follows the same process and is then verified through an email sent to the address.

Lost device. If you lose a device used for signing in, Microsoft recommends you sign out of all devices.

Click the Sign out everywhere link in the Security Info area. A dialog box opens explaining that, if you have lost your device, you need to sign out of all sessions/devices. Click OK to continue.

You can also check the Recent Activity page to see where your account is active. mysignins.microsoft.com/