Overview
New ECU users must first activate their account and create a password in ECU's password management system, PirateID Self Service. If you are both student and staff, each account is activated separately. Alumni use the Microsoft 365 Self Service Password Service to manage their alumni password, not PirateID Self Service.
After activation through PirateID Self Service, log in to your ECU email account to set up account authentication for access to ECU systems and resources.
Note: If you are faculty/staff using an ECU-managed Mac, change your password through the computer "locally, " not through PirateID Self SErvice. See the Related Articles section on this page for instructions.
Other users should log in to PirateID Self Service through the Firefox or Chrome browser.
Step 1. Navigate to PirateID Self Service
- Go to pirateid.ecu.edu using Chrome or Firefox. The PirateID Self Service dialog box opens.
- There are three tabs:
- Log In
- Forgot your password or activate your PirateID?
- Account locked out?
- Choose the Forgot your password or activate your PirateID? tab.
- Type in your PirateID username and the captcha numerals. Click Continue.
NOTE: Your PirateID begins with your last name, then first name initials and the year you were admitted to ECU. EXAMPLE: peedeepi24. A PirateID is your username and different from your Banner ID.
Step 2. Verify your identity
- Choose two of the following verification methods, then click Continue. Follow the dialog boxes to complete identity verification.
- Code emailed to your personal email or texted to your phone.
- Code texted to your phone
- Two questions specific to you
If we are unable to populate your application information - phone number, personal email address - into PirateID Self Service, you will not be able to activate here. Please request an activation code by submitting the ECU PirateID Password Reset Request, call the IT Service Desk at 252-328-9866 or visit your nearest Pirate Techs location.
Step 3. Create your password
- After verification, the Change Password dialog box opens. Create a password that follows this criteria:
- At least 15 characters
- Must be changed every 365 days
- Upper case letters
- Lower case letters
- Numbers
- Special characters (!, @, *)
- See the Best Practice - Tips for a Secure Password article for more information.