Activate a New PirateID


Any new user - faculty, staff, student, contract employee, retiree, etc. - must first activate a new PirateID and create a passphrase.  If you are both student and staff, each account is activated separately.

For assistance, please contact the IT Service Desk 252-328-9866 | 800-340-7081.

Get Started

Step 1

Navigate to The Passphrase Maintenance tool opens. Type in your PirateID* and the challenge text. Choose Next.

The challenge text is not case sensitive. Buttons to the right read the text aloud or generate a new challenge.


*Your PirateID is the first part of your ECU email address - the part before the @ symbol.

Step 2

Type in your ECU ID (looks something like B0000000) and choose Next.

Step 3

Agree to the terms and conditions for passphrase maintenance.


Step 4

Enter an alternate notification email address messages are sent to both the ECU email AND this address when passphrase maintenance is accessed using your PirateID. Choose Continue.


Step 5

Enter a mobile number to receive an activation code if you are ever locked out of your account. The format is 2521231234 (no hyphens or spaces). Choose Next.


Step 6

Select and answer two authentication questions and then create question three.* Choose Next. The screen should read, "Registration Succeeded."


NOTE: If you see this message: "The application does not have sufficient information available for you to activate your account," complete the Passphrase Reset Authorization form (see attachment, this page) and email to or deliver in person to Pirate Techs, Austin 103 or Laupus Library 1500 (photo ID required).

Step 7

The passphrase maintenance main menu opens. Choose Set Passphrase. Enter and confirm your new passphrase,* then choose Set Passphrase. Return to the main menu and exit the system.


*NOTE: To set a passphrase that conforms to ECU passphrase policy, see the Create a Secure Passphrase tutorial in the Related Articles section of this page.

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Article ID: 67134
Mon 6/10/19 3:28 PM
Thu 11/10/22 3:33 PM
Service Owner
Identity Management

Related Articles (3)

Overviews, FAQs and tutorials for your PirateID, passphrase and Multifactor Authentication (MFA) setup.
Your ECU passphrase must be changed every 90 days. Use these tips to create a secure passphrase.
For new students accessing email for the first time.