Tutorial - Student Email First Log in

IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers


Begin your journey at ECU by following these steps. For links to step-by-step instructions, see the Related Articles section on this page.

The Safari browser is not supported in PirateID Self Service. All users are encouraged to log in through the Chrome or Firefox browsers.

Step 1. Activate your PirateID user account and create a password

  1. Get started at pirateid.ecu.edu.
  2. Choose the Forgot your password or Activate new account? tab and type your new PirateID* username and the captcha digits.
    *Your PirateID is last name + first initial + year enrolled (it is different from your Banner ID). Example: peedeep63@students.ecu.edu

  4. Choose one MFA method of identity verification within the PirateID Self Service system only (for annual password resets):
    • Emailed code to personal email account. Do not choose @students.ecu.edu - you don't yet have access!
    • Texted code to mobile number. If you are an international student or you see phone number 999-99-9999, submit the Password Reset Form or call the IT Service Desk at 252-328-9866.
    • Two questions specific to information in your student application.
  5. Follow the dialog boxes to verify your identity.
  6. Create your 15-character password.

Step 2. Log in to your ECU email and set up account authentication

You will this MFA method to access ECU systems like email, Microsoft 365, Canvas, etc.

  1. Log in to mymail.ecu.edu. Click the Set it up now link.
  2. Choose a default authentication (MFA) method. The Microsoft Authenticator app is recommended.
  3. Questions? Call the Service Desk at 252-328-9866 or visit your nearest Pirate Techs walk-in location on campus.

Step 3. Download Microsoft Office to your computer*

  1. From Outlook, choose app launcher icon.
  2. From the apps list, choose Microsoft 365.
  3. From the Microsoft 365 page, click the Install and more drop-down menu. Click the Install Microsoft 365 apps link.
  4. Follow the prompts to install to your computer.

*mobile apps available through your phone's app store.

Step 4. Connect to your Microsoft 365 OneDrive cloud storage

  1. Click the OneDrive icon on your computer (Windows) or launch the OneDrive app (macOS). Open Settings.
  2. Follow the dialog boxes to add your ECU account. See the Related Articles section on this page for an overview of OneDrive features.

Where Do You Go From Here?

Visit the Student Quick Links website for information on FREE software, learning platform info for classes and computer labs.

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Article ID: 67481
Tue 11/26/19 11:09 AM
Fri 6/21/24 12:39 PM
Service Owner

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