Tutorial - Next Steps After Creating a Password

IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers

Available to

New Users

Overview

After you activate your ECU PirateID account and set up your password (Step 1), follow steps 2-4 to set up Azure Multifactor Authentication (MFA), check out your Microsoft 365 home page, download Microsoft Office and connect to your OneDrive cloud storage. See the Related Articles section on this page for more detailed tutorials.

Step 1. Activate your PirateID user account and create a password

The Safari browser is not supported in PirateID Self Service. All users are encouraged to log in through the Chrome or Firefox browser.
  1. Get started at pirateid.ecu.edu.
  2. Choose the Activate your PirateID or forgot your password? tab. Type in your full ECU email address previously sent to your personal email, then the captcha digits. Click Continue.
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  3. Choose two of the three available MFA methods of identity verification. These MFA methods are used ONLY with PirateID Self Service for annual password resets:
    • Emailed code to personal email account. Do not choose @students.ecu.edu - you don't yet have access!
    • Texted code to mobile number. If you are an international student or you see phone number 999-99-9999, submit the Password Reset Form or call the IT Service Desk at 252-328-9866.
    • Two questions specific to information in your student application.
  4. Follow the dialog boxes to verify your identity.
  5. Create your 15-character password.
  6. You may now exit PirateID.ecu.edu.

Step 2. Log in to your ECU email and set up account authentication (Azure MFA)

Azure MFA is used to access ECU resources like email and Canvas and is in addition to the PirateID Self Service MFA (ONLY used to access password reset service).

The first time you log in to email, you are prompted to set up Azure MFA.

  1. Open a browser and log in to mymail.ecu.edu. Click the Set it up now link.
  2. Choose a default authentication (MFA) method. The Microsoft Authenticator app for your mobile phone is the recommended default.
  3. Also set up at least two backup MFA methods: personal email and phone number (up to three).
  4. Questions? Call the Service Desk at 252-328-9866 or visit your nearest Pirate Techs walk-in location on campus.

Step 3. Download Microsoft Office to your computer

For students and faculty/staff personal computers only. ECU-managed computers already have Office installed. Office mobile apps available through your phone's app store.

  1. From Outlook, click the app launcher icon "". From the drop-down apps list, choose Microsoft 365. Your home page opens.

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  2. From your Microsoft 365 home page, click the Install and more button. From the drop-down menu, click the Install Microsoft 365 apps link. Your account settings open.

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  3. Click the Install Office button in the Office apps & devices tile. Follow the prompts to install to your computer. You have five Office licenses for five different personal computers.

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Step 4. Connect to your Microsoft 365 OneDrive cloud storage

  1. Click the OneDrive icon on your computer (Windows) or launch the OneDrive app (macOS). Open Settings.
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  2. Follow the dialog boxes to add your ECU account. See the Related Articles section on this page for an overview of OneDrive features.
  3. Check out this OneDrive Getting Started guide from Microsoft. 

Where Do You Go From Here?

Visit the ITCS website to access user Quick Links resource pages, computer lab locations, FREE software availability, the Service Catalog and IT Knowledge Base, the latest tech news and other useful links.

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Related Articles (1)

NEW USERS who need to activate their new ECU user account and create a password.